Business Details
About
Shipping Service
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Hours
Reviews
4.6
338 reviews
5 stars
297
4 stars
7
3 stars4
2 stars2
1 star
28
What are people saying?
AI-generated from recent customer reviews
Service Quality
Most customers praised the delivery team for being courteous, professional, and efficient during the delivery process.
Communication
Many reviews highlighted excellent communication regarding delivery times and updates, although some customers experienced significant issues with lack of communication.
Timeliness
While many deliveries were reported as timely, several customers faced delays and rescheduling issues that caused frustration.
Customer Support
Customer service received mixed reviews; some customers found support helpful, while others reported long wait times and unhelpful responses.
Installation Issues
There were multiple reports of installation problems, including damage to items and improper handling during delivery.
- KLKelli LangSep 22, 20255.0Courteous, quick service
- RRRudy RameySep 19, 20255.0Quick delivery. Driver and helper were respectful & did the delivery carefully and courteously.
- BBBlassom BlassomAug 28, 20255.0Exactly what I would expect from a delivery service. In and out with my new washer in less than 15 minutes. I’m happily washing my clothes as I type this.
- MAmarvin adamsAug 18, 20255.0The two young men where very professional and each knew what had to be done, The refrigerator was delivered and installed in a short manner, I am very pleased
- VCVickie ColesAug 9, 20255.0They delivered my entire kitchen from IKEA. They could not have been nicer! Very professional and took great care of all the boxes.
Frequently Asked Questions About RXO
What services does RXO specialize in?
RXO Logistics specializes in last mile logistics for heavy goods, arranging approximately 10 million last mile deliveries and 500,000 assemblies and installations annually.
Where is RXO located?
RXO is located at 4438 Muhlhauser Road, Suite 600, Hamilton, OH 45011, United States.
What are the operating hours for RXO?
RXO operates daily from 8:00 AM to 5:00 PM.
How can I contact RXO for last mile logistics inquiries?
You can contact RXO via email at lastmile@rxo.com or by phone at +1 800-883-4593.
What languages does RXO support?
RXO provides services in English and Spanish.
Has RXO been in business for a long time?
Yes, RXO was established in 1989, indicating over three decades of experience in logistics.
What industries are served by RXO based on their categories?
RXO operates in shipping service, cargo and freight company sectors, and is part of XPO Enterprise Services.
What nearby industrial companies are close to RXO?
Nearby industrial companies include Millwood, Inc., Mont Surfaces, and Shaw Industries, all offering manufacturing, supply, and home improvement services.
Which nearby businesses would be useful for customers requiring packing supplies near RXO?
Customers can visit Bag Pack, CPDS Packaging Group, or Mailender, a Division of Imperial Dade, all located near RXO, for packing supply needs.
Are there any home improvement stores near RXO for customers?
Yes, HD Supply White Cap and Shaw Industries are nearby home improvement stores that customers may find useful before or after visiting RXO.