Business Details
About
Shipping ServiceXPO Enterprise Services
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Hours
Reviews
4.6
348 reviews
5 stars
306
4 stars
7
3 stars4
2 stars2
1 star
29
What are people saying?
AI-generated from recent customer reviews
Professionalism
Many customers praised the delivery team's professionalism, noting their courteous and respectful demeanor during the delivery process.
Communication
Customers appreciated the frequent updates and communication regarding delivery times, although some experienced significant issues with missed deliveries and lack of follow-up.
Delivery Issues
Several reviews highlighted serious problems with delivery scheduling, including no-shows, delays, and poor customer service when trying to resolve these issues.
Overall Satisfaction
While many customers expressed satisfaction with the delivery and installation service, there were notable complaints about the overall experience, particularly regarding communication and reliability.
- BWBeverly WhitmanDec 26, 20255.0The gentlemen replaced my microwave in a quick professional manner. Very polite and very informative. I would recommend them to anyone who wants fast reliable service.
- STSonia TerrellDec 20, 20255.0Terry Sr. and Jr. did a great job. Thank you!
- BSBrian SweeneyDec 19, 20255.0Great service! Very courteous and friendly.
- JSJames SchapkerDec 17, 20255.0Team was friendly, courteous and efficient. They were on time and communicated well. Made sure to be careful not to disturb holiday decorations. All in all, GREAT service from the delivery team.
- HHHETFIELDDec 16, 20255.0My mattess delivery was exceptional. The delivery guys were very professional and friendly. They were quick and cleaned up all the packaging. I was a little bummed my old mattress couldn't be disposed of even though I purchased a bag for it, but rules are rules. (I spilt a coke on the edge of the bed without a mattress protector) Thanks again, RXO.
Frequently Asked Questions About RXO
What services does RXO specialize in?
RXO Logistics specializes in last mile logistics for heavy goods, arranging approximately 10 million last mile deliveries and 500,000 assemblies and installations annually.
Where is RXO located?
RXO is located at 4438 Muhlhauser Road, Suite 600, Hamilton, OH 45011, United States.
What are the operating hours for RXO?
RXO operates daily from 8:00 AM to 5:00 PM.
How can I contact RXO for last mile logistics inquiries?
You can contact RXO via email at lastmile@rxo.com or by phone at +1 800-883-4593.
What languages does RXO support?
RXO provides services in English and Spanish.
Has RXO been in business for a long time?
Yes, RXO was established in 1989, indicating over three decades of experience in logistics.
What industries are served by RXO based on their categories?
RXO operates in shipping service, cargo and freight company sectors, and is part of XPO Enterprise Services.
What nearby industrial companies are close to RXO?
Nearby industrial companies include Millwood, Inc., Mont Surfaces, and Shaw Industries, all offering manufacturing, supply, and home improvement services.
Which nearby businesses would be useful for customers requiring packing supplies near RXO?
Customers can visit Bag Pack, CPDS Packaging Group, or Mailender, a Division of Imperial Dade, all located near RXO, for packing supply needs.
Are there any home improvement stores near RXO for customers?
Yes, HD Supply White Cap and Shaw Industries are nearby home improvement stores that customers may find useful before or after visiting RXO.