United States Postal Service

2.3
8 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 100 E Franklin St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
100 E Franklin St, Gratis, OH
45330, United States

Hours

Reviews

2.3
8 reviews
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  • JW
    Josh “Dr. Woody” Woody
    Dec 24, 2025
    2.0
    Please fix the land line when you call the landline number the phone system is messed up it’s been this way for over a year apparently please fix this and address it.
  • VW
    Volf Wollin
    Aug 29, 2024
    1.0
    Building 5 Star but don't call the number provided, it isn't for the building, its for the overall AI help, it won't assist at all.
  • FD
    Frank D
    Feb 13, 2021
    2.0
    How can a post office only be open a few hours every day? It makes getting packages extremely difficult.
  • BS
    Beautiful Sunflower
    Jul 11, 2018
    2.0
    Only open 4 hours a day. And most of the time the workers are on there personal cellphones . Half the time our mail isn't even put in the po box but maybe once twice a week. The lady who works there now is rude has zero customer service skills. I wish someone who wanted to do there job and wasn't so rude would get in there and take over . Plus hours need to be open longer . Like a 9-5 hours makes it impossible for working folks to get in there to buy stamps or mail that needs certified sent out And to pick up packages.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.