United States Postal Service

2.7
20 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 926 N Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
926 N Main St, Grafton, OH
44044, United States

Hours

Reviews

2.6
20 reviews
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  • BR
    Bathsheba Russell
    Oct 10, 2025
    5.0
    I think i do good 😃
  • SB
    Samantha Bennett
    Oct 21, 2022
    1.0
    Donna is so very mean, my package was forgotten (outgoing) and she screamed at me for “calling at 2:00 after her lunch break” I reported her because based off the other reviews this isn’t the first time she has treated someone poorly. I was kind when I called I never got an attitude with her just asked if I could make sure my package was picked up tomorrow, I really hope no one ever talks to her kids the way she treats people because I am a person too & kindness goes a long way.
  • DD
    Denise
    Dec 1, 2020
    1.0
    This is the worst post office ever. Loses numerous packages, tells you there is nothing they can do, just that you are out of luck! Lies and says they can’t deliver due to no access to delivery location because they forget to deliver that day. They also don’t show up every day to deliver our mail. I go days with no mail and when packages do come they are days or more late. Need reliable people and people that actually know how to do their jobs and are courteous. Never dealt with more rude and inconsiderate people in my life.
  • MW
    Marie Webb
    Jul 20, 2020
    1.0
    Never really had problems up until now! Packages will say delivered but nothing in mailbox but will show up days later. Now another package says delivered but nothing and its been days but the supervisor claims we got it. Um what?? And says nothing he can do that we recieved it. They need to hire reliable people who know what they are doing and not rude.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.