United States Postal Service

3.3
28 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 205 E Market St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
205 E Market St, Germantown, OH
45327, United States

Hours

Reviews

3.3
28 reviews
5 stars
15
4 stars
0
3 stars
0
2 stars
3
1 star
10
  • KL
    Kay Locke
    Oct 10, 2025
    5.0
    Best employees and service I’ve ever had. Consistently wonderful!
  • OA
    Ohio Speech-Language-Hearing Association
    Jul 21, 2017
    5.0
    ** Updating in 2023*** I have changed my review from 1 star to 5. A change in staffing has made all the difference. This location is now clean, efficient and pleasant. I choose this location more often than not as it is conveniently located on my way to and from other locations in town. Management here is pleasant and made the right choices/changes to staffing and customer service and it has made all the difference! ______________________________ Couldn't agree more with the other reviews. For starters, this location is way too slow. There is almost always a line which makes no sense for a rural location in a small town. Because I have 2 business accounts and a home address in this city, I am frequently forced to visit this location for package pick up and to drop off of boxes and metered items and I loathe every trip I know I need to make. The female employee is outstanding and I convince myself that she makes up for the lack of speed, lack of customer service skill and shrewdness of the older male employee but it is becoming more and more difficult to believe this. If management has any sense they should consider giving him a pat on the back and a polite going away party and send him on his way! Today As I was dropping off 25 medium sized already metered envelopes into the inside drop box (not that I should have to explain why I chose one method of drop off over another but it was b/c it was raining outside and the drive up box is in the most inefficient and awkward location AND is too low to easily access in a truck or SUV) an employee grabbed the last 5 of my envelopes through the slot before they slid down into the holding container. I replied "thank you, that makes things easier" to which a gruff male voice replied " you know you could bring them inside to the counter, that would make it easier." Why does it matter to him how I get them to the employees? So my reply... " This IS a mail drop box is it not? It wouldn't be easier because I don't want to wait in line, this is already metered". Today's experience has solidly confirmed that I will make all future mail related visits to the Miamisburg branch where every employee has been friendly, efficient and helpful on every visit I can ever remember and I won't even care that the line might have more people in it because it still moves faster.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.