United States Postal Service

3.2
23 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1041 S Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1041 S Broadway, Geneva, OH
44041, United States

Hours

Reviews

3.2
23 reviews
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  • HS
    Hope Silvieus
    Dec 18, 2025
    5.0
    There is a post office only about 3 minutes from my home, but I choose to drive 25 minutes to the Geneva Post Office because of how consistently kind and respectful the staff are. I have anxiety, and in the past I’ve felt embarrassed or rushed at other locations. That has never happened here. The team in Geneva always takes the time to help me with mailing and returns, explains things clearly, and makes sure everything is done correctly without judgment. I’ve been coming here for 7 years, and I truly wouldn’t go anywhere else. I noticed some negative reviews and I was honestly shocked. After reading them, it seems many are about mail carriers, not the staff inside the post office itself. My experiences with the people working inside have been consistently positive for years. I’ve worked with Phil there many times and today Randy went completely out of his way. There’s others there that I’ve helped Me as well that were just truly wonderful.
  • LC
    Lacey Chapman
    Sep 3, 2025
    1.0
    I got a slip in my mailbox to sign for a delivery. I signed it and handed it directly to my mailman. He told me he would deliver the package the next day. I never got it. I normally have a female driver and she's really good but he sucks
  • KH
    kevin hennessey
    Apr 13, 2018
    4.0
    People are always happy and helpful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.