United States Postal Service

4.7
18 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1500 Chagrin River Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1500 Chagrin River Rd, Gates Mills, OH
44040, United States

Hours

Reviews

4.7
18 reviews
5 stars
14
4 stars
2
3 stars
2
2 stars
0
1 star
0
  • OO
    Osamin
    Mar 5, 2024
    5.0
    The gentleman at post office kindly helped me to send registered mails.
  • WT
    Wen Tang
    Feb 10, 2023
    5.0
    Drove several miles to here. Cuz there is no more than 3 stars of usps in other locations, to check out this very outstanding rating place. Very friendly and helpful staff.
  • NZ
    Nancy Zhang
    Apr 30, 2021
    5.0
    so nice, and very patient
  • TW
    Thomas Wagenberg
    Sep 14, 2020
    5.0
    Amazing service I wish was open more
  • AP
    A P
    Aug 7, 2017
    3.0
    I agree with Carl about the older gentleman. He actually used to be quite pleasant, but my last few interactions with him have been anything but. He is grumpy, he has an attitude, and he acts like he is doing me a huge favour by um, doing his job. And don't you even think of taking your phone out, I tried taking a photo of the tracking number on the package I was sending and got scolded like a child. Thankfully I'd already had my coffee, otherwise I might have started crying. Apparently you cannot take photos anymore in post offices (fine) but I certainly do not appreciate having the packaged snatched out of my hands and being told off. This still is the best post office in the area (just because the others are what hell must be like) and the woman and the young man that work there really are lovely, but the other guy needs to chillax.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.