United States Postal Service

4.7
18 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1500 Chagrin River Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1500 Chagrin River Rd, Gates Mills, OH
44040, United States

Hours

Reviews

4.7
18 reviews
5 stars
14
4 stars
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2
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0
  • BM
    Brian Maserati
    Feb 13, 2023
    5.0
    Dan is the man! Very helpful, great experience. I’m new to the eBay world and the shipping involved does confuse me a little. he helped me out a lot answering my questions and just being overall pleasant. Best experience in a post office I’ve had in a long time.
  • TW
    Thomas Wagenberg
    Sep 14, 2020
    5.0
    Amazing service I wish was open more
  • PB
    Pamela Blossom
    Nov 9, 2017
    5.0
    Gates Mills 44040 is best small USPO in the country!
  • CN
    Crystal Neal
    Jun 7, 2017
    3.0
    Normally I don't write reviews, but this really got to me. I just recently moved here to Ohio, but I've been to this post office a few times. Normally, the people around here are pleasant. But, today I came in and mind you, I'm the only customer in the building at the time, I come in to have some license plates mailed, and the older man behind the counter greats me with a grimace, not to mention, was rude to me when i asked how much the total was, then i had a problem with my card, and asked him to give me a minute to sort it out, he rolls his eyes and huffs at me and checks his watch, mind you I'm the only one in the post office...then he asks roughly "Don't you have a credit card or something you can pay with?" "I have another customer that is coming in" he says as a customer is walking in the door. I ask him if he can just put my package aside so he can help the next customer, he rolls his eyes at me and say "no, so hurry up"......I have worked in the customer service industry for FOUR years and i have never seen someone so rude. Unfortunately I didn't get his name, I was too infuriated with how he treated me I tried to leave as soon as I could.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.