Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0731 in Garfield Heights offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Garfield Commons Next To Subway.
Details
- DeliveryNot available
Location
Hours
Reviews
3.7
126 reviews
5 stars
80
4 stars
3
3 stars
4
2 stars
6
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for rudeness and poor attitudes.
Efficiency
Customers noted slow service and long wait times, with suggestions for improvements like self-service kiosks to speed up processes.
Atmosphere
The store's cleanliness and overall atmosphere received negative comments, with reports of unpleasant odors and unkempt conditions.
Fees and Charges
Several reviews mentioned dissatisfaction with additional fees for services like taping packages and printing, leading to perceptions of being overcharged.
Staff Knowledge
While some employees are recognized for their knowledge and helpfulness, others were reported as unprofessional and lacking in customer service skills.
- CBCathy Boozer6 days ago5.0Fast, friendly service in a clean store.
- DFDr. Fredina Weems (Dr. FredinaFit)Nov 17, 20255.0Pleasant atmosphere, compassionate and respectful yet professional staff.
- PCPranav ChandraOct 21, 20255.0Fabulous experience, Rashmi went above and beyond to keep costs economical and tracked the shipping of my pallet till destination, 6 star service
- CVcarmen vitaleAug 29, 20251.0They must be stupid o wait its Garfield Heights they are stupid. Recived a package that was not mine deopped it off the firat time at Ups asked them to reject it got it back again called ups international they said back return to sender and drop off at UPS so i do that and this location says no they cant accept the package so i left it there.
- MBMichael BertovichAug 4, 20255.0I can’t say enough good things about the People who work there. Friendly, helpful, and courteous.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #0731 in Garfield Heights offer?
The UPS Store #0731 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.
What are the store hours for The UPS Store in Garfield Heights?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #0731 open on Sundays?
Yes, the store is open Sundays from 10:00 AM to 3:00 PM.
Where is The UPS Store in Garfield Heights located?
It is located at 12600 Rockside Rd, Garfield Heights, OH 44125, next to Subway in Garfield Commons.
What payment methods are accepted at The UPS Store #0731?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, they provide mailbox services for mail and packages.
Are there any nearby food options if I visit The UPS Store?
Yes, Subway is located next to the store for quick sandwiches, and Wingstop and Sam Sylks Chicken & Fish are also nearby for additional dining options.
Can I combine a visit to The UPS Store with shopping in the area?
Yes, The UPS Store is at Garfield Commons shopping center, near stores like Marc's supermarket, Dollar Tree, and Big Lots for convenient shopping.
Are there any financial services or banks near The UPS Store #0731?
Yes, Third Federal Savings and Loan and Huntington Bank ATM (Drive-Up) are nearby for your banking needs.
What can I do nearby if I have time before or after visiting The UPS Store?
You can explore nearby spots like Shaolin Kung-Fu Institute for martial arts classes, or visit Miss Os Coffee & cafe for coffee and smoothies.