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Brand Certified

United States Postal Service

2.9
(132 reviews)

Business Details

5820 Sullivant Ave, Galloway, OH
43119, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5820 Sullivant Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5820 Sullivant Ave, Galloway, OH
43119, United States

Hours

Reviews

2.9
132 reviews
5 stars
48
4 stars
16
3 stars
7
2 stars
1
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly during passport appointments and general inquiries.

Staff Friendliness

Some customers praised specific staff members for being friendly and helpful, while others experienced consistent rudeness.

Service Efficiency

While some reviews noted quick service during busy times, others highlighted issues with long wait times and poor communication.

Operational Issues

Customers frequently mentioned problems with the location's hours, including being closed during posted hours and canceled appointments.

Package Handling

Numerous complaints were made about lost packages and poor handling of mail, leading to frustration among customers.
  • SM
    Spencer Meredith
    Feb 11, 2026
    1.0
    RUDE WOMEN!! Went two days this week and both girls were very rude.
  • ES
    Emily Sevy
    Jan 6, 2026
    5.0
    The ladies are always courteous and helpful. I enjoy this location, I’m always in and out in no time- and the hours are very convenient!
  • BL
    B L
    Dec 30, 2025
    1.0
    Was here on December 30 and the 2 ladies running the office are very rude. They acted like they hated their job. No reason to be rude to people needing the service of usps.
  • MM
    MrCatsoup
    Oct 27, 2025
    5.0
    I am a part time e-commerce seller so I ship a lot of packages frequently and the service has always been nice as this location. I'd say this is the best USPS around this area, and also the fastest. The clerks are all very professional and nice.
  • ND
    nostra damus
    Oct 15, 2025
    5.0
    Black lady that works there in the mornings is very nice and helpful

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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