Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 5820 Sullivant Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.9
129 reviews
5 stars
46
4 stars
16
3 stars
7
2 stars1
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, particularly regarding passport services.
Staff Friendliness
Some customers praised the staff for being friendly and helpful, while others experienced rudeness and disrespect, leading to a mixed perception of staff demeanor.
Efficiency
While some reviews highlighted fast and efficient service during busy times, others noted poor communication and delays, particularly with passport appointments.
Operational Issues
Numerous complaints about the location being closed during posted hours and issues with package handling and delivery were reported.
Overall Experience
The overall experience varied widely, with some customers expressing satisfaction and loyalty, while others vowed to avoid the location due to negative encounters.
- MMMrCatsoupOct 27, 20255.0I am a part time e-commerce seller so I ship a lot of packages frequently and the service has always been nice as this location. I'd say this is the best USPS around this area, and also the fastest. The clerks are all very professional and nice.
- NDnostra damusOct 15, 20255.0Black lady that works there in the mornings is very nice and helpful
- OMOdell McdowellOct 7, 20251.0Whom ever the black lady is that works most morning is just terrible! Post master please transfer this human somewhere else! This community needs and deserves a person in this post office too be nice considerate and also tasteful! The level of discrete disrespect and nonchalant sassy childish behavior is unacceptable! Since you thought your attitude was funny I won’t stop until you’re transferred somewhere else!
- LKLuc KaganOct 1, 20255.0Awesome !
- HHHope HackerSep 27, 20255.0Super fast friendly and easy for a busy Saturday at noon. There was a line, but the 1 woman working got everyone through quickly and efficiently. I had seen negative feedback on this location and was hesitant to come, but found this service to be better than most!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 5820 Sullivant Ave?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and access other postal services.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require an appointment made through the online scheduler; limited walk-in hours may be available.
What are the hours of operation for the USPS at 5820 Sullivant Ave?
Monday through Friday, 8:30 AM to 5:00 PM; Saturday, 9:00 AM to 2:00 PM; closed on Sundays.
Can I rent a PO Box online for this Post Office location?
Yes, you can search for and reserve PO Boxes online at the USPS website, then complete the setup in person.
Is 24/7 access available for PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary; check with this Post Office for specifics.
What is the cost of a passport photo at this USPS?
The fee for a passport photo is currently $15.
What nearby postal facilities can help me if this location is busy?
Nearby options include the Galloway Post Office and other USPS locations in the area, providing additional postal services.
What local services are close to the USPS at 5820 Sullivant Ave that might be useful?
Nearby you will find professional real estate services like Phil Hill - Realtor and property management by Weaver Property Services LLC, which may assist with housing needs.
Are there any local community or educational facilities near the Post Office?
Yes, nearby are Darby Woods Elementary School, Westland High School, and Hardesty Heights Associates, a community service organization.