United States Postal Service

1.9
87 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 712 E 2nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
712 E 2nd St, Franklin, OH
45005, United States

Hours

Reviews

1.9
87 reviews
5 stars
16
4 stars
0
3 stars
5
2 stars
3
1 star
63
  • DW
    Daniel Weber
    Jul 15, 2025
    1.0
    I brought the box and insulation that my item was shipped in, with the prepaid return label printed out. They would not take the package because it was not taped closed, and do not provide anything.
  • CC
    Clayton Carrozza
    Jul 5, 2025
    1.0
    If I can do negative stars, I would I have had repeated constant blatant lying from the post office about not having access to deliver a package and they pick and choose when they want to do it. Nothing is blocking the mailbox. Nothing ever is blocking the mailbox. this is like the fourth time that they just decided they didn’t want to do it. There was nothing preventing them from delivering what I need. Making it everybody else’s problem I’ve done reported it to the office numerous times if you can get your package delivered somewhere else probably would be a good idea because this is ridiculous.
  • DS
    Danny Smiddy
    Jul 5, 2019
    1.0
    This outfit needs a new post master. They're always messing up with my mail then they say they made a delivery attempt when they just forgot to pull the items out of their bag. Happens to me constantly.
  • SH
    Sarah Haught
    Dec 14, 2016
    1.0
    I have had to call several times complaining about drivers breaking and damaging packages. Leaving my deliveries hanging out of the mail box to become soaked. Throwing boxes at my front door. Leaving boxes out in thevery rain. Driving like maniacs through our subdivision. Just all around disrespectful. The lady we used to have friends years was amazing and has apparently left or moved. When I call they tell me they will look into it and file a complaint of a damaged package online. I have had to do that about 7 times in the year of 2016. That also happens to be the first 7 complaints I have ever filed in about 20 years.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.