Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5152 in Franklin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of State Route 122 & S Dixie Hwy In Middletown.
Details
- DeliveryNot available
Location
Hours
Reviews
4.0
142 reviews
5 stars
105
4 stars1
3 stars2
2 stars2
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praised the friendliness and helpfulness of employees, several reviews highlighted rude behavior from management and some staff.
Efficiency
Customers generally reported quick service and efficient handling of packages, although there were complaints about long wait times and unavailability of services like notarization.
Pricing Issues
Multiple reviews expressed dissatisfaction with additional charges for services like taping boxes, which were not encountered at other locations.
Store Management
The store manager received both praise and criticism; some customers appreciated their helpfulness, while others described them as rude and unprofessional.
Cleanliness and Organization
The store was often described as clean and well-organized, contributing positively to the customer experience.
- NSNorma SmithOct 21, 20251.0The manager bri was very rude talking to me like I was someone living on the street and overcharged who would hire someone that's so rude and so nasty to the customers
- JHJason HowardOct 10, 20255.0Jessie is absolutely awesome! Everyone in the store is helpful and pleasant
- DBDavid BarnesSep 25, 20251.0Nobody answers the phone. I drive up here to get a document notarized and I am told they are too busy to provide the service they advertise. Too busy to stop for 5 seconds to sign a document.
- BWBrandon WardSep 19, 20252.0Not sure why this particular location feels the need to charge $2 to tape a box when other UPS locations in the same region do not.
- JJJohnSep 16, 20251.0$2 for a piece of tape?? I go to several other UPS store locations and have never been charged for tape!! So much for customer service. Won’t be back to this location.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5152 in Franklin offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the regular business hours of The UPS Store #5152?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store #5152 open on Sundays?
Yes, it is open on Sundays from 11:00 AM to 4:00 PM.
Does The UPS Store offer mailbox rental services?
Yes, The UPS Store provides mailbox services for receiving mail and packages.
What payment options are accepted at The UPS Store #5152?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Diners Club, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #5152 located?
It is located at 3481 S Dixie Hwy, Franklin, OH 45005, at the corner of State Route 122 and S Dixie Hwy in Middletown.
Are there any nearby restaurants to The UPS Store?
Yes, LaRosa's Pizzeria and Jersey Mike's Subs are nearby for dining options before or after your visit.
What nearby services could complement a visit to The UPS Store?
Nearby services include Shred Nations for shredding, Western Union for money transfers, and Future Nails & Spa for beauty treatments.
Are there any nearby real estate agents close to The UPS Store?
Yes, Land Hype, Ohio Cash Buyers, and Ohio Turnkey are nearby real estate services that customers might visit.
How can customers contact The UPS Store #5152?
Customers can call +1 513-422-1222 or email store5152@theupsstore.com for inquiries.