Brand Certified
The UPS Store
4.0(146 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
3481 S Dixie Hwy, Franklin, OH
45005, United States
Certified by The UPS Store • Mar 01, 2026
(513) 422-1222
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/oh/franklin/3481-s-dixie-hwy
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5152 in Franklin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of State Route 122 & S Dixie Hwy In Middletown.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.0
146 reviews
5 stars
109
4 stars1
3 stars2
2 stars2
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of individual employees like Amanda, Bri, and Felix.
Management Issues
Several reviews highlighted negative experiences with management, particularly with Rachael and Kent, who were described as rude and unprofessional.
Service Availability
Customers expressed frustration over inconsistent availability of services, particularly notary services, and issues with package handling.
Pricing Concerns
There were complaints about additional charges for services like taping boxes, which some customers felt were unreasonable compared to other locations.
- MMMichael MuskratFeb 21, 20261.0I was told it would be nearly 300$ to send a package that weighed less than a pound overseas......right....
- CLCarolynn LatimoreFeb 9, 20265.0For me personally, I get very confused and overwhelmed by shipping standards and the overall process to be able to ship something. I initially called my local UPS to print off labels, to which Bri, their lovely Manager, informed me that they could not only print off my labels, but that they could also take my packages for USPS, saving me so much extra time and stress. Not only was Bri knowledgeable, but she was very timely while showing genuine compassion about my circumstances and showing true hospitality.
- VSveronica shaferJan 28, 20265.0I love this UPS store. They’re always fast, friendly and efficient. This is my go to now for notary services, copies, faxing, scanning, shipping and more.
- MMMichelle MalicoteDec 13, 20255.0Everyone that works at the UPS STORE in Franklin, Oh. Is very friendly and efficient. I never regret taking items to ship or return.
- GRGina RDec 5, 20255.0Very prompt and courteous service.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5152 in Franklin offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the regular business hours of The UPS Store #5152?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store #5152 open on Sundays?
Yes, it is open on Sundays from 11:00 AM to 4:00 PM.
Does The UPS Store offer mailbox rental services?
Yes, The UPS Store provides mailbox services for receiving mail and packages.
What payment options are accepted at The UPS Store #5152?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Diners Club, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #5152 located?
It is located at 3481 S Dixie Hwy, Franklin, OH 45005, at the corner of State Route 122 and S Dixie Hwy in Middletown.
Are there any nearby restaurants to The UPS Store?
Yes, LaRosa's Pizzeria and Jersey Mike's Subs are nearby for dining options before or after your visit.
What nearby services could complement a visit to The UPS Store?
Nearby services include Shred Nations for shredding, Western Union for money transfers, and Future Nails & Spa for beauty treatments.
Are there any nearby real estate agents close to The UPS Store?
Yes, Land Hype, Ohio Cash Buyers, and Ohio Turnkey are nearby real estate services that customers might visit.
How can customers contact The UPS Store #5152?
Customers can call +1 513-422-1222 or email store5152@theupsstore.com for inquiries.
Brand Certified Facts from The UPS Store
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