Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5152 in Franklin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of State Route 122 & S Dixie Hwy In Middletown.
Details
- DeliveryNot available
Location
Hours
Reviews
4.1
143 reviews
5 stars
107
4 stars1
3 stars2
2 stars2
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently described as friendly, helpful, and efficient, with several employees receiving specific praise for their outstanding service.
Management Issues
There are multiple complaints about the store manager's rudeness and unprofessional behavior, which negatively impacts customer experiences.
Service Availability
Customers reported issues with service availability, particularly regarding notary services and package handling, leading to frustration.
Pricing Concerns
Several reviews mention dissatisfaction with additional charges for services like taping boxes, which are not standard at other locations.
- MMMichelle MalicoteDec 13, 20255.0Everyone that works at the UPS STORE in Franklin, Oh. Is very friendly and efficient. I never regret taking items to ship or return.
- GRGina RDec 5, 20255.0Very prompt and courteous service.
- NSNorma SmithOct 21, 20251.0The manager bri was very rude talking to me like I was someone living on the street and overcharged who would hire someone that's so rude and so nasty to the customers
- JHJason HowardOct 10, 20255.0Jessie is absolutely awesome! Everyone in the store is helpful and pleasant
- DBDavid BarnesSep 25, 20251.0Nobody answers the phone. I drive up here to get a document notarized and I am told they are too busy to provide the service they advertise. Too busy to stop for 5 seconds to sign a document.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5152 in Franklin offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the regular business hours of The UPS Store #5152?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store #5152 open on Sundays?
Yes, it is open on Sundays from 11:00 AM to 4:00 PM.
Does The UPS Store offer mailbox rental services?
Yes, The UPS Store provides mailbox services for receiving mail and packages.
What payment options are accepted at The UPS Store #5152?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Diners Club, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #5152 located?
It is located at 3481 S Dixie Hwy, Franklin, OH 45005, at the corner of State Route 122 and S Dixie Hwy in Middletown.
Are there any nearby restaurants to The UPS Store?
Yes, LaRosa's Pizzeria and Jersey Mike's Subs are nearby for dining options before or after your visit.
What nearby services could complement a visit to The UPS Store?
Nearby services include Shred Nations for shredding, Western Union for money transfers, and Future Nails & Spa for beauty treatments.
Are there any nearby real estate agents close to The UPS Store?
Yes, Land Hype, Ohio Cash Buyers, and Ohio Turnkey are nearby real estate services that customers might visit.
How can customers contact The UPS Store #5152?
Customers can call +1 513-422-1222 or email store5152@theupsstore.com for inquiries.