Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 229 W Main Cross St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
103 reviews
5 stars
21
4 stars
9
3 stars
6
2 stars
3
1 star
64
- LRLisa RitchieJul 28, 20255.0I really like it people that work there are friendly and helpful!!
- JCJake CrepsAug 21, 20221.0For the 10th time this year I get a notification that a package was left at my door only to find nothing is there. No knock, no package, and now it’s MY PROBLEM to track my package down. No compensation for my time, no service. Complete trash of a service. Thanks for either losing or stealing my package and expecting me to track this down for free on my time.
- TNThuy Khe NguyenSep 5, 20195.0Great service every time!
- SLShawn LandisApr 4, 20161.0For a business suffering steep decline in mail volume and increased competition in package delivery, it's astounding as to the exceptionally poor level of service offered by the USPS at this location. There is often a line, with only one attendant on duty. She is surly and short with customers who have questions. If you don't have exactly what is needed she will summarily dismiss you and tell you to come back "with the right documents," but she won't bother to tell you what these are. If you spoke with someone else previously, she will tell you they were wrong and you have the wrong information. When confronted with information from the USPS website contrary to her beliefs, she will get very huffy and start slamming things down on her desk as she "helps you." I know this sounds like an isolated incident, but while it did happen to me (twice) I have since gone there to use the self-service station and watched while she treated others the same way. As a result of such sterling service, the self-service station is now always backed up as well with customers dreading to have to go to the counter. Ended up getting a P.O. box and paying to have UPS/FedEx deliver all packages. Just too unpleasant to deal with staff at this location.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 229 W Main Cross St?
You can send mail, ship packages, obtain money orders, rent Post Office™ boxes, get passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Remember to complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Yes, most Post Offices with passport services require scheduling an appointment using the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday through Friday, it is open from 8:30 AM to 5:00 PM. On Saturday, it opens from 9:00 AM to 12:00 PM and is closed on Sunday.
Can I get a passport photo taken at this location and how much does it cost?
Yes, you can get a passport photo taken by appointment, and the fee for a passport photo is $15.
How can I rent a PO Box at this Post Office?
You can search available PO Boxes and reserve one online, then complete setup in person with two valid IDs and a completed application form.
Are the PO Boxes accessible after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby; however, access hours can vary, so it's best to check directly with this Post Office.
What nearby places can I visit around the United States Postal Service at 229 W Main Cross St?
Nearby, you can visit Great Scot supermarket for groceries, West Main Crust for pizza, and Blue’s Coffee Co. for coffee. These locations are convenient stops before or after your visit to the Post Office.
Is there public transportation or other postal services nearby to help me access the Post Office?
Yes, there are multiple nearby postal services including US Post Office and USPS Collection Point that can assist. These provide additional options for mailing and package services close to this location.
Are there any nearby community resources or entertainment venues I can visit near the Post Office?
Yes, nearby you have the Marathon Center for the Performing Arts and Hancock County Performing Arts for cultural events. Additionally, community services like Temple Treasury and United Way of Hancock County are close by for support and volunteering opportunities.