The UPS Store

3.6
163 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3859 in Findlay offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Wal-Mart In Shell East Side Party Mart.

Details

  • DeliveryNot available

Location

The UPS Store
2447 Tiffin Avenue, Findlay, OH
45840, United States

Hours

Reviews

3.6
163 reviews
5 stars
99
4 stars
5
3 stars
2
2 stars
6
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, often going above and beyond to assist.

Efficiency

Customers frequently noted the quick service and minimal wait times, with many being in and out in under 10 minutes.

Inconsistency

There were several reports of rude or unprofessional behavior from some employees, leading to negative experiences for certain customers.

Operational Issues

Some customers expressed frustration with the store's frequent computer issues and early closures, impacting their ability to use the service.

Positive Experiences

Despite some negative feedback, many reviews highlighted positive experiences, especially with specific employees who provided exceptional service.
  • MB
    Machelle B
    Jan 3, 2026
    1.0
    You seriously had customers there getting ready to open the door!!!! You opened the door 1st, they waited for you at that point, and you just said, we are closed. You are quite rude!!!!! The people that are standing there could've been allowed to come in and lock the door behind them to prevent others from coming in!!! Customer service is a dying skill and its sad!! They were surely there before the clock turned 3 because it took you long enough to figure out how to lock the door!!! Do better, be better!
  • KH
    Kathy Harshbarger
    Jan 2, 2026
    5.0
    I was greeted and taken care of professionally iI have been there before never had any issues with the store employees are polite and take care of everyone
  • TW
    Tricia Wentling
    Jan 1, 2026
    5.0
    This store is very efficient for Amazon returns. Customers should be prepared with your packages and return code and your transaction will take less than a minute. If everyone does their part, the line moves fast!!
  • BB
    Brenda
    Dec 14, 2025
    5.0
    The employees are always helpful, even when line is six to seven deep. I always do my best to have my packages COMPLETELY prepared to be considerate of the employees and customers who may be behind me.
  • PL
    Pamela LEASS
    Dec 1, 2025
    5.0
    Returned a mobility cart carrier at Findlay store, Miriah helped me with the rack from the moment I got there! Wasn’t a very pleasant job to do but she took the whole carrier apart so I could ship it! It didn’t just have one bolt or screw that wouldn’t loosen it was all of them! She never gave up and kept a smile on her face! I’ve never in my lifetime ever been waited on like that! I can’t thank her enough!!! She definitely earned her $ today ! She acted like it was no big deal as I apologized ! I can’t believe she didn’t give up as I definitely would have! Thank you so much! I highly recommend the UPS store in Findlay especially Miriah ! I had to ask her name as I mean no one has given me that kind of service before! Again thank you so much!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Findlay offer?

The UPS Store #3859 in Findlay offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.