Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 700 Wessel Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
227 reviews
5 stars
55
4 stars
8
3 stars
12
2 stars
14
1 star
138
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with package deliveries, including misdeliveries, packages marked as delivered but not received, and claims of inaccessible delivery locations.
Customer Service
Feedback on customer service is mixed; while some employees were praised for their helpfulness, many customers experienced rudeness, unhelpfulness, and a lack of responsiveness.
Communication Problems
Customers frequently noted difficulties in reaching the post office by phone, with many calls going unanswered and long wait times reported.
Operational Efficiency
There were complaints about long lines and slow service, particularly during busy times, indicating a need for better staffing and management.
Lost Mail
Several reviews mentioned lost mail and packages, with customers expressing frustration over the inability to resolve these issues effectively.
- ENEndless NamelessNov 17, 20251.0Waited 20 minutes to buy stamps. I feel like they’re having a competition with the tax office across the street to see who can be the most inefficient. Even the parking lot is overwhelmed. Why did you take away more of the drop boxes? Why does everyone there move slower than a snail. This city is incompetent from top down
- JSJeff SNov 10, 20251.0Outside of the people that work up front, every person at this post office needs to be fired, starting up top. I received two notices on rwo separate days that they had two certified letters for me from Butler County Courts. I was at home both times. The postal carrier never came to my door or even got out of her vehicle. She simply drove bye my home. Each day I went to the post to pic up these letters and they couldn't find them. After the second visit there I was told to sign to notices and that would allow them to leave the court notices in my mailbox. I watched the driver pull up, put things in my mailbox, the drive to the middle of my yard. She sat there for a few minutes the drove off. After I was done working, I went to the mailbox and nothing was there. I went back to Fairfield again on Monday. The postal carrier was there, but hid in back. Her worthless manager came up and said they could find anything. Told me to give him my name and number and he would call if they found it. I stayed there and called Butker County Courthouse. The woman on the phone laughed and said this happens all the time with the Fairfield USPC. She gave me the option of having it resent, or have me pick them up. I picked them up because I just don't trust this group. They don't care about anyone but themselves and run the place like a club for themselves to hang out and get paid. USPS, do the right thing and fire every one of those worthless employees.
- KKKristenOct 3, 20255.0I drop off multiple packages a week and I’ve never encountered an issue. They are efficient and prompt and my packages always get delivered quickly. The staff is very knowledgeable and super helpful. I had a question about the self service station about printing labels for packages and one of the staff members (Raquel I think was her name) took the time to show me how to use it, which I greatly appreciated! I love this post office!
- NBNguateh BelindaSep 26, 20255.0I never had problem with post office at forest park. Post office at fairfield delivered an empty box to me today. When they dropped the box I heard and went out but whoever dropped it was gone. I picked the box and it was empty and I had to come to work. Whoever delivered my box will be held accountable. I have all evidence and I'm taking it to court.
- UUUfoUnite365Sep 17, 20255.0Been going to this post office for 30 years. I have no complaints
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the main services offered at the United States Postal Service located at 700 Wessel Dr?
The Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Is an appointment required for passport services at this Post Office?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available.
What are the operating hours of this Post Office on weekdays?
The Post Office is open Monday through Friday from 8:30 AM to 6:30 PM.
Does this location offer PO Box rental services and can I reserve one online?
Yes, you can rent PO Boxes here and reserve them quickly and securely online.
Can I access my PO Box in the lobby after regular business hours?
Most locations provide 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this Post Office for details.
Are there other United States Postal Service locations near 700 Wessel Dr?
Yes, nearby USPS locations include 'US Post Office' and 'USPS Collection Point,' which can offer additional convenience for mailing and package pickup.
What nearby transit or city services can help me find or visit the Post Office?
Nearby civic facilities such as Fairfield City Municipal Court and City of Fairfield Police Department are close by, making the Post Office easy to locate when visiting these places.
Are there any nearby restaurants or cafes for a meal before or after visiting the Post Office?
Yes, you can visit nearby eateries like Bee's Buffet, Perkins Restaurant & Bakery, or Perkins American Food Co. for a meal around your postal trip.
How can local financial services near the Post Office assist me?
Nearby financial advisors such as Edward Jones and Nationwide Insurance can help with your financial needs if you require services combined with postal visits.