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The UPS Store

3.6
(142 reviews)

Business Details

675N Deis Dr, Fairfield, OH
45014, United States
(513) 939-2269
https://locations.theupsstore.com/oh/fairfield/675n-deis-dr

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4318 in Fairfield offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Village Green Shopping Center Next To Kroger.

Details

  • DeliveryAvailable
  • Onsite servicesAvailable

Location

The UPS Store
675N Deis Dr, Fairfield, OH
45014, United States

Hours

Reviews

3.6
142 reviews
5 stars
82
4 stars
10
3 stars
3
2 stars
2
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about rude service and poor handling of issues, particularly regarding Amazon returns.

Efficiency

Customers appreciated the quick service and efficiency of staff, but noted that understaffing during busy times led to long wait times.

New Ownership

The store has seen improvements under new ownership, with many customers reporting better experiences compared to previous management.

Shipping Issues

Several reviews highlighted problems with package handling and delays, particularly with Amazon returns, leading to frustration among customers.
  • BG
    Bryanna Gray
    Feb 25, 2026
    1.0
    This store sucks paid all that money for next day shipping and 5 days late package still has not been sent I want my money and package back
  • HA
    hira ahmad
    Feb 4, 2026
    1.0
    My package was delayed by 2 days, which I paid $120 to get it delivered. I have been trying to claim refund for late delivery for almost a week now and no luck. I went to store twice, called customer service multiple times but apparently no one knows what to do. Worst experience ever should have used USPS or FedEx.
  • HH
    Holly
    Jan 30, 2026
    5.0
    Friendly and fast service!
  • PP
    Patty peddicord
    Jan 15, 2026
    5.0
    Staff is always friendly and helpful
  • JM
    Jennauh i8 McCoy
    Jan 4, 2026
    2.0
    After the holidays and on a weekend it should be mandatory to have atleast 2 employees working. I walked in on a Sunday afternoon and there were 5 people in line and only one employee. I waited well over 25min. Such a waste of time!!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the primary services offered by The UPS Store in Fairfield?

The UPS Store in Fairfield offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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