The UPS Store

3.6
140 reviews

Business Details

675N Deis Dr, Fairfield, OH
45014, United States
(513) 939-2269
https://locations.theupsstore.com/oh/fairfield/675n-deis-dr

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4318 in Fairfield offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Village Green Shopping Center Next To Kroger.

Details

  • DeliveryAvailable
  • Onsite servicesAvailable

Location

The UPS Store
675N Deis Dr, Fairfield, OH
45014, United States

Hours

Reviews

3.6
140 reviews
5 stars
81
4 stars
10
3 stars
3
2 stars
2
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and efficient, although there were some reports of rude behavior from individual employees.

Staffing Issues

Several reviews highlighted concerns about understaffing during busy times, leading to long wait times for customers.

New Ownership

The store has seen improvements under new ownership, with many customers noting a positive change in service quality compared to previous experiences.

Operational Challenges

Customers reported issues with the store's operational hours and the handling of Amazon returns, indicating a need for better management of these processes.
  • HA
    hira ahmad
    5 days ago
    1.0
    My package was delayed by 2 days, which I paid $120 to get it delivered. I have been trying to claim refund for late delivery for almost a week now and no luck. I went to store twice, called customer service multiple times but apparently no one knows what to do. Worst experience ever should have used USPS or FedEx.
  • HH
    Holly
    Jan 30, 2026
    5.0
    Friendly and fast service!
  • PP
    Patty peddicord
    Jan 15, 2026
    5.0
    Staff is always friendly and helpful
  • JM
    Jennauh i8 McCoy
    Jan 4, 2026
    2.0
    After the holidays and on a weekend it should be mandatory to have atleast 2 employees working. I walked in on a Sunday afternoon and there were 5 people in line and only one employee. I waited well over 25min. Such a waste of time!!!
  • MM
    Mindy Muller
    Dec 19, 2025
    4.0
    Appreciated the efficiency of Jamie. It's such a convenient location to ship. And I appreciate how efficient it is with keeping addresses we routinely ship to on file.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the primary services offered by The UPS Store in Fairfield?

The UPS Store in Fairfield offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

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Certified February 08, 2026Yext Knowledge Graph
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