United States Postal Service

3.0
140 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 67 W Hebble Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
67 W Hebble Ave, Fairborn, OH
45324, United States

Hours

Reviews

3.0
140 reviews
5 stars
57
4 stars
13
3 stars
2
2 stars
6
1 star
62

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with packages being delivered to the wrong address or marked as delivered without being received.

Customer Service

While some staff members were praised for being friendly and helpful, others were criticized for rudeness and lack of professionalism.

Service Efficiency

Customers expressed frustration with long wait times, inefficient service, and lack of communication regarding delivery status.

Lost Packages

Several reviews mentioned lost packages and inadequate responses from staff when issues were raised.

Mixed Experiences

Overall, experiences varied widely, with some customers having positive interactions while others faced significant issues.
  • BC
    Brent'sCardsAnd Coins
    Dec 21, 2025
    1.0
    Signature confirmation means nothing when you still deliver to the wrong address.
  • JB
    Joey Bryant
    Dec 2, 2025
    5.0
    Brian and all their staff are amazing! Keep up the great job! Thank you for always delivering!
  • RR
    rl
    Aug 29, 2025
    5.0
    Great Service
  • TT
    Tyler Taulbee
    Aug 19, 2025
    5.0
    My package was delivered to the wrong box..I called the office and the guy sent out a driver at almost 5pm to find my package and hand deliver it to me - thanks guys
  • EN
    Eric Nelson
    Nov 13, 2019
    5.0
    This is a great Post Office. There are never long lines and the wait there is always very short. The customer service is Van tastic you can tell the people working there enjoy their job and aim to please. They are always polite and willing to answer any question you may have. It's not the biggest Post Office in Ohio but what it lacks in size they make up for in service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.