The UPS Store

4.1
174 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5355 in Englewood offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1/4 Mile N Of Interstate 70 On Rte 48 (S Main St).

Details

  • DeliveryNot available

Location

The UPS Store
893 S Main St, Englewood, OH
45322, United States

Hours

Reviews

4.1
174 reviews
5 stars
126
4 stars
8
3 stars
1
2 stars
7
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praise the friendly and helpful staff, others report rude behavior and dismissive attitudes from certain employees.

Efficiency

The store is generally recognized for its fast and efficient service, with many customers noting quick processing times for shipping and returns.

Pricing Issues

Several customers expressed dissatisfaction with pricing, citing high costs for packaging and shipping compared to other locations, as well as unexpected charges for printing services.

Inconsistency

There are reports of inconsistent experiences, particularly regarding store policies and the availability of services like notary, leading to frustration among customers.

Overall Experience

While many customers have had positive experiences and appreciate the convenience of the location, there are significant concerns about service quality and pricing that could deter future visits.
  • TM
    Trevor Musser
    Oct 28, 2025
    1.0
    I've had Multiple unpleasant experiences at the store. Store policies are not helpful to the customer. An employee tried to sell me $80 box for an item to return which cost as much as the item I was returning. Then when you buy a box they will refuse to apply any tape even though they have it on the counter. employees and the manager here are very rude. Better to take your business somewhere else.
  • CS
    Caleb Shatsby
    Oct 16, 2025
    1.0
    The last 3 packages I've sent have been crushed upon arrival. Funny enough when I send packages through USPS they don't break. I'll drive the extra distance if that means my orders arrive in one piece.
  • GB
    George Boyer
    Sep 29, 2025
    5.0
    Fast and friendly despite being busy.
  • MB
    Matt Burks
    Sep 25, 2025
    5.0
    Did a couple of Amazon returns there on 9-24-25 around 4:30. Female employee was very nice, had me in and out with my receipt inside of 5 minutes. Thanks.
  • JE
    Jodi Ely
    Sep 22, 2025
    5.0
    They are very efficient fast. I’ve never had issues at the UPS store.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Englewood offer?

The UPS Store #5355 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.