United States Postal Service

2.4
125 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 345 E Bridge St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
345 E Bridge St, Elyria, OH
44035, United States

Hours

Reviews

2.4
125 reviews
5 stars
36
4 stars
8
3 stars
2
2 stars
5
1 star
74

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with packages being delivered to the wrong address or not delivered at all.

Customer Service

Many reviews highlighted rude and unhelpful staff, with several customers expressing frustration over poor communication and lack of assistance.

Mixed Experiences

While some customers praised the friendly and professional service from certain employees, others had negative experiences, indicating inconsistency in service quality.

Mail Handling

Frequent complaints about receiving other people's mail and issues with outgoing mail not being picked up.
  • BD
    Brandon dillinger
    2 days ago
    5.0
    Good service, I don't think the self scan label maker is working tho
  • BB
    Bret Brucato
    Dec 13, 2025
    1.0
    We really appreciate the extra care given to our kids presents this Christmas season... How can you be ok with delivering a package completely smashed and ruined!!! I work very hard for my money and for such negligence to occur at no fault of my own is absurd... You should be ashamed of yourselves... How would you feel if a package you spent hundreds of $ on arrived in this condition??? Just an absolute joke, well done USPS!!! Definitely have enough time to file a claim ( which is not working by the way.. I've tried filing a claim 10 times now and it hasn't worked at all), get a refund, and find another autograph Funko with verified authenticity and have it shipped before Christmas... I can honestly say the USPS has single handedly ruined Christmas for at least on kid this year... And I'm sure there are a lot more... Do better!!!!
  • NS
    Nanette Spencer
    Dec 3, 2025
    2.0
    I have a PO Box…I pay $122.00 for 6 months of service..I get me mil in my box on time 30%of the time…INCLUDING TODAY…I’ve gotten the same picture of OMAHA STRAKS mailers everyday for 30 days BUT NOT THE SCAN OF MY MAIL OR M MAIL…something’s wrong in there….YES..IVE SPOKEN TO THIS POST MASTER…
  • RS
    Ryan Smith
    Dec 2, 2025
    5.0
    Post office is always great
  • CH
    Charles Hartman
    Nov 18, 2025
    1.0
    Everybody in this place deserves to be jobless the most inconsiderate helpless group of people I've ever met in my life. Instead of trying to fix something they look for any excuse they can just not to do it. Fire everybody in this place and find some people who want to do a job

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.