United States Postal Service

2.4
121 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 345 E Bridge St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
345 E Bridge St, Elyria, OH
44035, United States

Hours

Reviews

2.4
121 reviews
5 stars
34
4 stars
8
3 stars
2
2 stars
4
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, leading to frustration and dissatisfaction.

Delivery Issues

Frequent complaints about packages being delivered to the wrong addresses or not delivered at all.

Communication Problems

Customers experienced difficulty reaching the post office by phone, often encountering busy signals or unhelpful responses.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, others consistently reported negative interactions.

Operational Efficiency

Customers noted slow service and long lines, particularly during busy times, indicating potential understaffing.
  • CH
    Charles Hartman
    Nov 18, 2025
    1.0
    Everybody in this place deserves to be jobless the most inconsiderate helpless group of people I've ever met in my life. Instead of trying to fix something they look for any excuse they can just not to do it. Fire everybody in this place and find some people who want to do a job
  • SM
    Sasha Miller
    Oct 29, 2025
    1.0
    Rude.employees
  • CS
    Caitlynn Salva
    Sep 12, 2025
    1.0
    I’m so tired of getting people’s mail, it’s one thing if I occasionally were to get my neighbors mail but I don’t, I get peoples mail that live all the way around the block that DO NOT even have a similar address. The carry doesn’t care about anyone getting the right mail, I’ve said something to the mail carry and the post office MULTIPLE times and they just shrug their shoulders and say theirs nothing they can do about it. This post office and their carriers are literally a joke. You all need to do better!!
  • DP
    Dave Price
    Sep 8, 2018
    4.0
    There is no simple way to actually get a human being. calling in is a scam and does not connect to anyone. I used facebook and it actually had a human from my local office who gave me more info that helped. via txt.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.