Staples

4.0
179 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Elyria, OH provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1733 Midway Mall Blvd., Elyria, OH
44035, United States

Hours

Reviews

4.0
179 reviews
5 stars
110
4 stars
21
3 stars
12
2 stars
7
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praise helpful and friendly employees, others report rudeness and poor service, especially at the Amazon return desk.

Store Cleanliness

Several reviews mention that the store is dirty and in need of better maintenance.

Product Availability

Customers appreciate the variety of products available, particularly for office supplies, but some express frustration with stock issues, especially regarding Amazon return labels.

Printing Services

Many customers are dissatisfied with the printing services, citing poor quality and slow service.

Overall Experience

While some customers have positive experiences and appreciate the staff, others express frustration with the overall atmosphere and service quality.
  • RC
    Ruth Colella
    Dec 20, 2025
    3.0
    I DONT WANT GOOGLE IN MY BUSINESS.
  • TB
    Thomas Brooks
    Dec 12, 2025
    5.0
    Very friendly staff. If I have trouble finding something an associate is always willing to help. The lady in the office supply area is very friendly and very helpful.
  • SS
    Something_IX
    Dec 12, 2025
    3.0
    My mom does Amazon returns at this place often, and it's sort of.. meh? I'm writing this review because of something baffling that happened to me just earlier today She tried to run by here yesterday afternoon to return a couple things, but they didn't have any labels to return them and said she should call to see when they have them. she asked me to call them for her because she was busy dealing with other things. I didn't know what specific number to press when I called their phone number, since they don't have any section for Amazon information, I pressed 2 because it mentioned shipping and labels. After a brief hold, I'm greeted with unintelligible incredibly loud speaking, and so I go "...I'm sorry, what?" And she gets snippy ALREADY because I had to ask her to repeat herself. So, after she (angrily) repeats herself, I go "I was calling to ask if you guys have your Amazon return labels in yet?" And before I can even finish speaking, she hears "Amazon" and goes "YES WE HAVE AMAZON FOR ANY FURTHER QUESTIONS ABOUT AMAZON PLEASE CALL DJSJDNFJDKANDBXJS (her microphone is so loud I literally can't understand her)" and as I go "okay that's not what I asked" she flat out hangs up on me. My mom called afterwards and got a different representative who was actually respectful and told her that they do, in fact, have the labels in. It truly was not that hard... She literally wouldn't even let me finish my question before interrupting me to rudely (and loudly) tell me I shouldn't have called. Maybe if she actually listened to my question... She would have realized I was talking about LABELS... Not Amazon as a whole đź’€ So uh yeahhh Staples whoever you have on your phone that has a ridiculously loud microphone and thinks she's smarter than everyone and can completely interrupt them to say whatever, she is the WORST :P
  • JG
    Jenna Gerber
    Dec 8, 2025
    1.0
    This store is so dirty it really needs a mop and a better line for Amazon returns. Watching the Staples employee tape up the return box is just like watching the Sloth in Zootpia except for the Sloth is annoyed they have to do the job. I don’t like having to go there for the Amazon returns either but I know I could do it faster and less annoyed. Today they couldn’t even do the returns because they were out of labels.
  • CW
    Cheryl Watkins
    Dec 8, 2025
    5.0
    Cashier went above to find the products I needed

Frequently Asked Questions About Staples

What services does Staples in Elyria, OH provide?

Staples in Elyria offers printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.

What are the store hours for Staples in Elyria?

Staples is open Monday through Friday from 9 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 11 AM to 5 PM.