Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 6400 Emerald Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.3
165 reviews
5 stars
84
4 stars
9
3 stars
4
2 stars
7
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were significant complaints about rudeness and unprofessional behavior from some employees.
Delivery Issues
Numerous reviews highlighted problems with package delivery, including lost packages, misdeliveries, and unresponsive customer service regarding tracking and redelivery.
Communication Problems
Customers frequently reported difficulties in reaching the post office by phone, with many stating calls went unanswered or were disconnected.
Facility Experience
Some customers appreciated the cleanliness and efficiency of the facility, while others noted issues with service speed and staff responsiveness.
Mixed Reviews
Overall, experiences varied widely, with some customers expressing satisfaction and loyalty, while others reported ongoing frustrations and a lack of trust in the service.
- PHP&C Insurance Agent HenryOct 23, 20251.0Jessica made the delay in delivery 10×s more unprofessional. Smh Atleast act like you're a decent person
- JFJames FieldsOct 23, 20251.0Too unreliable with passports. Already made me reschedule twice which is UNACCEPTABLE with how time sensitive the documents are
- VVV VijayOct 22, 20255.0Very friendly and helpful staff. Its a pleasure to walk into this post office, every single time.
- MHMelanie HatfieldSep 8, 20251.0Horrible service. Trump needs to dismantle the usps. They set up their phone service to give you the run around and never let you speak to a human then hang up when you don't hear your option. Very frustrating. My mail will constantly not show up and will say it was delivered. Just lazy democrats. Need to get rid of this service.
- GFGuilherme Storch de FreitasSep 6, 20255.0Never had any issues.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location on 6400 Emerald Pkwy?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and offers passport photo services by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment through the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours for the United States Postal Service at 6400 Emerald Pkwy?
Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online, then complete your setup in person with two valid IDs and your application.
Are PO Box lobby access hours at this location available 24/7?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this specific Post Office.
What nearby places can help me find this Post Office easily?
Nearby, there is another US Post Office and United States Postal Service location to assist you in finding this facility.
What entertainment or event venues are close to the Post Office on Emerald Pkwy?
Majestic Hall is a nearby venue and event space where you might visit before or after your postal errands.
Are there dining options near the United States Postal Service on Emerald Pkwy?
Yes, nearby restaurants include Sonora Grill, The Gyro Shoppe, and Mango's Place preschool that also offers home services.
Can I find health-related services near the Post Office on Emerald Pkwy?
Nearby options include Jivana Care medical center, Faithful Friends Veterinary Clinic, and National Neurosurgery Consultants hospital.