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Visit your local Post Office™ at 35 S Liberty St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback indicates a mix of experiences with staff, ranging from helpful and friendly to rude and unprofessional.
Delivery Issues
Numerous complaints about packages being misdelivered, delayed, or marked as undeliverable without proper justification.
Customer Service
Many customers reported difficulties in reaching staff by phone and receiving timely assistance, leading to frustration.
Facility Concerns
Customers noted issues with the post office's parking situation and overall facility size, suggesting it is inadequate for current demand.
Mixed Experiences
While some customers praised the service and staff, many others expressed dissatisfaction with the overall reliability and efficiency of the postal service.
KL
Kryssy “BaBe DuDe” Lewis
Dec 24, 2025
1.0
I went in to mail out a package for Christmas. I waited in line and I got to the desk and they asked if I had any liquids or batteries. I said no. The box was an Amazon box I got. On it was a battery sticker. I didn't know I couldn't have it on there. She said this has to come off. So I'm standing there struggling to get it peeled. I got most of it and she said that wasn't her job so she sent me to someone else. I continued to wait at the counter. I was still trying to get it off the package. This other lady saw I couldn't get it off and gave me a white out label sticker to put on it. The lady that ACTUALLY helped me was very nice she empathized with me and helped me no problem. What I wanted to know was why the first "employee" couldn't have given me a sticker too. She was very rude very standoffish.
SS
Spiffy
Nov 20, 2025
2.0
not ADA friendly - I have a disability and needed help with my package an the older blonde hair lady was so rude Mary and told me I needed to get back n line until I was ready - Anita ended up helpin me and she was SO nice and helped me - she is always nice when I stop by. Dunno what the others lady problem is or why she so miserable and aggressive
JA
Jarod Anderson (Jarod K Anderson)
Nov 13, 2025
5.0
Have always had a good experience here. The staff is always extremely friendly and helpful.
LD
Luisa Duarte
Oct 25, 2025
1.0
Packages are always late and/or delivered to the wrong address. Do not allow pickups.
LL
Lori-Ann
Sep 20, 2025
2.0
USPS is always losing my packages. Plus delivers my mail to different people. I rarely get my utility bills on time. Just when a great carrier gets the rought right they move them. I wish the mail was like it used to be.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 35 S Liberty St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. You should complete and print your application form before visiting.
Do I need an appointment for passport services at this location?
Yes, for most passport services you need to schedule an appointment using the online scheduler. Limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 35 S Liberty St?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
How can I rent a Post Office Box at this USPS location?
You can apply online or in person with two valid IDs and a completed application. Visit https://www.usps.com/manage/po-boxes.htm to start.
Is after-hours access available for PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so please check with this local Post Office.
Are there nearby places where I can grab a coffee before or after visiting the Post Office?
Yes, Tim Hortons coffee shop is nearby where you can enjoy coffee or snacks around your visit.
What shopping options are near the United States Postal Service at 35 S Liberty St?
You can visit Tanger Outlets Delaware County Ohio, a nearby shopping center, for various retail options after mailing or shipping your package.
Are there any nearby convenience stores or gas stations close to this Post Office?
United Dairy Farmers, a convenience store and gas station, is located nearby for quick stops before or after your visit.