United States Postal Service

2.3
51 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 420 W 2nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
420 W 2nd St, Defiance, OH
43512, United States

Hours

Reviews

2.3
51 reviews
5 stars
14
4 stars
2
3 stars
0
2 stars
3
1 star
32
  • NT
    Nathan Theis
    Nov 17, 2025
    1.0
    Drivers don't read delivery instructions
  • CB
    Cheryl Buchhop
    Feb 15, 2025
    1.0
    Where is our mail on 2/15/2024? It is now 8:30 PM and no mail
  • JB
    Josephine Baisac
    Dec 23, 2023
    1.0
    I hope all staff at this location will be well compensated and well staffed , as well as well supervised so they can deliver their mission of delivering efficient, secure and reliable mails to all of us, their service is still needed in this day and age of electronic gadgets.
  • JO
    Jocelyn Oliphant
    Jun 5, 2020
    1.0
    They are constantly delivering my packages to the wrong house. I always have to call and make them look for the packages and stay on top of them to get them in my possession, usually days later. One time all of my packages had even been opened by the person it was delivered too and he tried keeping one of the items as well. They are never apologetic of their mistakes. They act more annoyed that you’re making them look for your package. They just do not care at all. They also never take my outgoing packages and I have to stick my mail out of the mailbox for them to take outgoing mail as well.
  • DG
    Daniel Gray
    Dec 12, 2018
    1.0
    The local post office is excellent, but the 800 number sucks! You have to jump through way too many hoops to get a live person and the computer gets stuff wrong more often then it gets them right. I ordered a package and it was shipped to me on November 29th. Here it is the 12th of December and nobody seems to know where the package is at. I know damn well it does NOT take 13 days to come from the far east to the US. All I want to know is am I going to get this before Christmas or is it going to show up in January 2019? Why is this so darned difficult for the 800 number to tell me?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.