Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7525 Paragon Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on staff is mixed; some customers praise friendly and helpful service, while others report rudeness and unprofessional behavior.
Lost Packages
Numerous reviews mention lost or mishandled packages, leading to frustration and dissatisfaction.
Long Wait Times
Many customers express frustration over long wait times and understaffing, often waiting 20-30 minutes or more.
Inconsistent Experiences
Customer experiences vary widely, with some reporting excellent service while others describe incompetence and poor handling of mail.
FW
Faith Williams
4 days ago
1.0
No one answers the phone, no ability to leave a voicemail, just a waste of time. Least favorite postal service.
SH
Sanobia Herd
Dec 31, 2025
2.0
Staff is friendly & great service, but everytime i ship multiple packages from this location, one gets lost. My Christmas packages never arrive before Chrstmas, no matter how early I've shipped them. This is my last time using this or any USPS for pkgs. It's Fex Ex or UPS now.
TR
Tasha Rupert
Dec 30, 2025
2.0
Doesn't matter what time or what day it is, anticipating at least a dozen people ahead of you in line and a 20-30 minute wait.
HB
H B
Dec 12, 2025
1.0
The priority mail with my original official documents are lost ! They did not bother to update me. I waited patiently and trusted them . But they said they can’t do anything accept for filing an enquiry with an ETA of 35 days!! dont care for your package once you have paid them it becomes a trash .
DS
Donna Schwartz
Dec 3, 2025
1.0
If I could give them a zero, I definitely would. This PO is completely incompetent. Two years in a row, I have officially filed a formal change of address via their system, with verification in person as required. Not only do they fail to forward the first class mail, but they are also still delivering at the old address after a month. They told me yesterday, they have no change of address on file, yet I have all the submission data as well as the official verification letter of the in person submission. It appears they intentionally are sabotaging the system as no one could be this ignorant. This has caused my family a great deal of not only hardship, but loss of important documents. It’s shameful these employees are getting a salary from the taxpayers.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on 7525 Paragon Rd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time U.S. passport applications and many can also take your passport photo. You should complete and print your application before visiting.
Do I need an appointment to use passport services at this location?
Most passport services require an appointment via the online scheduler, although limited walk-in hours may be available at select locations.
What are the Post Office hours of operation?
Monday through Friday, open from 8:00 AM to 7:00 PM; Saturday from 8:00 AM to 4:00 PM; closed on Sunday.
Can I reserve a PO Box online for this location?
Yes, PO Boxes can be searched and reserved online. You will receive instructions to complete the setup in person at the Post Office.
Is it possible to access PO Boxes after regular lobby hours?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this local Post Office for their specific lobby hours.
What nearby places are close to the USPS at 7525 Paragon Rd?
Nearby places include another US Post Office, Advantage Movers, Fafalux Beauty spa, and telecommunications services like Scyber Communications and Calling Card for Domestic & International Payphones.
How can nearby business services like Advantage Movers be useful when visiting this Post Office?
If you're relocating or shipping household items, Advantage Movers close to the Post Office can assist with moving services, complementing your mailing and shipping needs.
Can I visit Fafalux Beauty near the Post Office before or after mailing packages?
Yes, Fafalux Beauty spa nearby offers a convenient spot for beauty and relaxation services before or after your Post Office visit.
Are there professional services around the Post Office that could assist with legal or financial matters?
Yes, nearby professional services include legal offices like Helen Wallace, Attorney at Law, and financial advisors such as Darrin Polomsky - Ameriprise Financial Services, LLC, which may be helpful if you need related services during your visit.