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Visit your local Post Office™ at 7525 Paragon Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback indicates a mix of experiences with staff, ranging from helpful and friendly to rude and unprofessional.
Delivery Issues
Numerous complaints about lost packages, incorrect deliveries, and unreliable tracking have been reported.
Long Wait Times
Customers frequently mention long lines and slow service, often citing understaffing as a major issue.
Inconsistent Experiences
While some customers report positive experiences, many others describe their visits as frustrating and unsatisfactory.
Communication Problems
Many reviews highlight difficulties in reaching the post office by phone, with reports of calls going unanswered.
CC
Cost
Nov 5, 2025
5.0
Thankfully, I have always had a great experience. Each employee treats me respectfully, kindly, and empathetically. I really appreciate this post office, and only use this post office. I will always go out of my way to use this post office. I know they don't have a lot of workers, but they each do make it a point to help you as much as they can, offer you the best deals the USPS can offer, and they even make sure you get all your questions answered with a smile.
Thank you USPS Centerville!
AS
Alan S.
Oct 27, 2025
1.0
At 4:00 on a Monday, they had one clerk working the counter and a steady line of 14 customers. To the clerk’s credit, she handled each transaction efficiently and with a smile, but the stories this past spring of the branch’s “makeover” that would offer “more consistent service” are laughable. The only thing that’s ever been consistent at this branch is its ineptitude at customer service. It’s still the dingy, underperforming place it’s always been.
AL
Alec Luttrell
Sep 2, 2025
1.0
Management sucks, rude people.
MR
Michael Robere
Aug 18, 2025
1.0
Trying to work with this location for a daily pickup is very unreliable. I ship 200 to 500 packages a day. You think they would want my business. It is always an issue!
AG
Andrew Giandalia
Aug 18, 2025
1.0
Have been in line for 33 minutes.
1 worker up front with 20 individuals line.
Why? Is The Usps not able to hire workers?
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on 7525 Paragon Rd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time U.S. passport applications and many can also take your passport photo. You should complete and print your application before visiting.
Do I need an appointment to use passport services at this location?
Most passport services require an appointment via the online scheduler, although limited walk-in hours may be available at select locations.
What are the Post Office hours of operation?
Monday through Friday, open from 8:00 AM to 7:00 PM; Saturday from 8:00 AM to 4:00 PM; closed on Sunday.
Can I reserve a PO Box online for this location?
Yes, PO Boxes can be searched and reserved online. You will receive instructions to complete the setup in person at the Post Office.
Is it possible to access PO Boxes after regular lobby hours?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this local Post Office for their specific lobby hours.
What nearby places are close to the USPS at 7525 Paragon Rd?
Nearby places include another US Post Office, Advantage Movers, Fafalux Beauty spa, and telecommunications services like Scyber Communications and Calling Card for Domestic & International Payphones.
How can nearby business services like Advantage Movers be useful when visiting this Post Office?
If you're relocating or shipping household items, Advantage Movers close to the Post Office can assist with moving services, complementing your mailing and shipping needs.
Can I visit Fafalux Beauty near the Post Office before or after mailing packages?
Yes, Fafalux Beauty spa nearby offers a convenient spot for beauty and relaxation services before or after your Post Office visit.
Are there professional services around the Post Office that could assist with legal or financial matters?
Yes, nearby professional services include legal offices like Helen Wallace, Attorney at Law, and financial advisors such as Darrin Polomsky - Ameriprise Financial Services, LLC, which may be helpful if you need related services during your visit.