United States Postal Service

2.3
236 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3541 Dayton Xenia Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3541 Dayton Xenia Rd, Dayton, OH
45432, United States

Hours

Reviews

2.3
236 reviews
5 stars
63
4 stars
15
3 stars
4
2 stars
11
1 star
143

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise friendly and helpful staff, many report rude and unprofessional behavior from employees.

Delivery Issues

Numerous complaints about mail and package delivery problems, including lost packages, incorrect deliveries, and delays in processing.

Wait Times

Customers frequently mention long wait times, especially during busy hours, with some expressing frustration over slow service.

Facility Condition

The post office is described as clean and well-equipped, but often appears understaffed, leading to inefficiencies.

Mixed Experiences

While some customers have positive experiences and recommend the location, others express significant dissatisfaction and suggest seeking alternatives.
  • SA
    Sheryl Anderson
    2 days ago
    5.0
    Pleasant employees and always helpful.
  • SF
    Shep Fullam
    Nov 8, 2025
    5.0
    This is way too efficient to be a 2 star post office. There are so many worse ones out there. Customer service is acceptable and fast. Not quite 5 stars but I feel the need to bump the rating a little more.
  • DH
    Debbie Hoeve
    Nov 4, 2025
    5.0
    The staff was very helpful. I was mailing a package I wanted to arrive ASAP and the clerk was very helpful, showed me my options, etc. Making my decision very clear.
  • JS
    Jeff S
    Oct 2, 2025
    4.0
    Friendly, prompt
  • DD
    Dad
    Aug 30, 2025
    5.0
    Excellent service Post Office. Always friendly and quick!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.