United States Postal Service

2.7
131 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5425 Fishburg Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5425 Fishburg Rd, Dayton, OH
45424, United States

Hours

Reviews

2.7
131 reviews
5 stars
46
4 stars
10
3 stars
3
2 stars
5
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, others reported rude behavior and unprofessionalism.

Delivery Issues

Numerous complaints about late deliveries, misdelivered mail, and packages not being delivered at all.

Staffing Problems

Frequent mentions of understaffing leading to long wait times and poor service.

Communication

Customers expressed frustration with the inability to reach the post office by phone and lack of follow-up on complaints.

Facility Maintenance

Some reviews noted that the physical location needs better upkeep, including cleanliness and maintenance.
  • TC
    toby crawford
    Nov 8, 2025
    1.0
    There phone always has a busy tone and the mail guy acts like he or she doesn't know how to knock on a door so I could get my package they made me wait so long before I could get my stuff it's very unprofessional
  • AR
    Alexis Del Rossa
    Sep 9, 2025
    5.0
    It’s been several times now that this post office has quite literally made my day, thanks to Jack. It’s such a testament to how contagious happiness really is and how it can start with someone you might never expect to have such an impact. I walked in pretty stressed about sending my passport off, and Jack just calmly looked it over with the kindest demeanor and a genuine smile the whole time. I walked out lighter than when I came in. Bless you, Jack, for the kindness you spread to this city! What an inspiration that everyone can make a difference and spread the same joy!
  • GG
    Green Garbage
    Jul 31, 2025
    1.0
    Who do I call and make a complaint to?This is getting ridiculous.I live on mozart and I don't get my mail till 7 8 9 o'clock at night and sometimes not even get my mall at all.I need to talk to a manager like now
  • TE
    Tamara Elliott
    Jul 7, 2025
    1.0
    I keep dropping off birthday cards off inside this post office and the cards never reach their destination! What is going on??? UPDATE: so I filed a complaint with this post office and instead of the manager addressing the problem of theft or whatever is going on there, he tells me to mail my cards a different way with tracking! Seriously! You want me to pay extra because you refuse to address the real problem!!
  • LK
    Laura Karn
    Jun 27, 2025
    1.0
    I get notifications every day about what mail I'm half the time I don't even get my mail. ALSO I GOT THIS IN THE MAIL 2 DAYS AGO. USPS MESSED IT UP ALL TO HELL.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.