United States Postal Service

2.7
132 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5425 Fishburg Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5425 Fishburg Rd, Dayton, OH
45424, United States

Hours

Reviews

2.7
132 reviews
5 stars
47
4 stars
10
3 stars
3
2 stars
4
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Jack and Sean for their exceptional service.

Delivery Issues

Numerous complaints were made regarding late or misdelivered mail, with customers expressing frustration over packages not arriving or being delivered to the wrong addresses.

Staffing Problems

Reviews frequently mentioned understaffing, leading to long wait times and inadequate service during busy periods.

Professionalism

While some staff were noted for their professionalism, there were several reports of rude behavior and unhelpfulness from certain employees.

Facility Maintenance

Customers noted that the post office property needed better upkeep, with mentions of cleanliness and maintenance issues.
  • KT
    K T
    Dec 24, 2025
    1.0
    Big surprise, stuff didn’t arrive on-time. USPS is trash and will remain that was until someone gets it under control. SHIP UPS OR FEDEX OVERNIGHT if you can afford it
  • VV
    Valerie
    Dec 20, 2025
    5.0
    Even though it's a very busy time of year, the man who helped me had a smile on his face, was unhurried, and helped me with my packaging, which saved me money.
  • TC
    toby crawford
    Nov 8, 2025
    1.0
    There phone always has a busy tone and the mail guy acts like he or she doesn't know how to knock on a door so I could get my package they made me wait so long before I could get my stuff it's very unprofessional
  • AR
    Alexis Del Rossa
    Sep 9, 2025
    5.0
    It’s been several times now that this post office has quite literally made my day, thanks to Jack. It’s such a testament to how contagious happiness really is and how it can start with someone you might never expect to have such an impact. I walked in pretty stressed about sending my passport off, and Jack just calmly looked it over with the kindest demeanor and a genuine smile the whole time. I walked out lighter than when I came in. Bless you, Jack, for the kindness you spread to this city! What an inspiration that everyone can make a difference and spread the same joy!
  • GG
    Green Garbage
    Jul 31, 2025
    1.0
    Who do I call and make a complaint to?This is getting ridiculous.I live on mozart and I don't get my mail till 7 8 9 o'clock at night and sometimes not even get my mall at all.I need to talk to a manager like now

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.