The UPS Store

3.1
180 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2578 in Dayton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1.5 Miles East Of Dayton Mall On St Rt 725, Just East Of Paragon Rd.

Details

  • DeliveryNot available

Location

The UPS Store
707 Miamisburg-Centerville Rd, Dayton, OH
45459, United States

Hours

Reviews

3.1
180 reviews
5 stars
90
4 stars
3
3 stars
4
2 stars
7
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.

Pricing Issues

Several customers expressed dissatisfaction with additional charges for services like taping boxes and printing labels, feeling these practices are unfair.

Efficiency

Many reviews highlight the efficiency of service, with customers noting quick processing times and helpful staff.

Staff Attitude

There are numerous complaints about staff attitude, with some customers experiencing condescension and lack of patience.
  • KB
    Kristen Brautigam
    Jan 4, 2026
    5.0
    So so nice and helpful
  • KA
    Kirsten Abrams
    Jan 3, 2026
    1.0
    I was charged $2.89 for one copy (1 piece of paper). Apparently if a customer emails a one page doc there is a $2.50 fee. Of course it's not the small price that bothers me. It's that it takes no extra time to print an emailed copy and no other UPS charges that service fee in the area. It feels greedy.
  • AP
    Anselmo Pascual
    Jan 2, 2026
    1.0
    wanted to charge me to print a return label.
  • VM
    Vicki Mygatt
    Dec 19, 2025
    5.0
    Customer service - efficient, friendly & engaging! This entire office is so kind, and helpful - Octavian is just wonderful & efficient!
  • PG
    Peggy Goetz
    Dec 9, 2025
    5.0
    Kaleigh was so very gracious, smart, well informed and had great executive skills. She helped me treat. Kudos for having such a fine employee!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2578 in Dayton offer?

The UPS Store #2578 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.