Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2578 in Dayton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1.5 Miles East Of Dayton Mall On St Rt 725, Just East Of Paragon Rd.
Details
- DeliveryNot available
Location
Hours
Reviews
3.1
175 reviews
5 stars
86
4 stars
3
3 stars
4
2 stars
7
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising staff for being friendly and helpful, while others report rude and unprofessional behavior.
Pricing Issues
Several customers expressed dissatisfaction with additional charges for services like taping boxes and printing labels, feeling these practices are unfair.
Staff Competence
There are concerns about staff training and knowledge, with some customers reporting inadequate assistance and confusion regarding UPS policies.
Positive Experiences
Despite negative feedback, many customers shared positive experiences, highlighting specific employees who provided exceptional service.
Store Environment
The store's cleanliness and organization received positive remarks, although some customers noted issues with staff attitudes affecting the overall experience.
- BSBarb ShirdenOct 29, 20255.0I've used this particular UPS Store many times for Amazon returns & Every Single Time, the Employees are beyond Fantastic! Super Friendly, Helpful, Knowledgeable & Patient! I'd Love to give them 10+ Stars!
- JAJehangir AnsariSep 24, 20255.0I want to take a moment to recognize Natalie at UPS for the absolutely incredible job she did helping me. I was having ongoing issues with an Amazon order, and she went above and beyond to make the entire process smooth and stress-free. Natalie was patient, professional, and truly cared about resolving my situation. She took the time to explain everything clearly and made sure I left with peace of mind. It’s rare these days to find someone so dedicated to customer service, and I’m truly grateful for her help. Thank you, Natalie — you turned a frustrating experience into a positive one!
- PLPeggy LightnerSep 10, 20255.0Had an excellent experience. Reasonable cost, great service. It's my go to shipping place now.
- GKGladys KengereAug 31, 20251.0If you have Amazon returns PLEASE AVOID THIS PLACE they charge for taping your box.. and it’s 3 dollars not even 1 ft long of the tape.. SCAMMER PLEASE STAY AWAY FROM THIS UPS.
- KBKris BorresonAug 31, 20255.0I've used them several times to send packages, (Christmas and Business) and have never had a problem. The staff is always friendly and helpful and they look for ways to keep my shipping cost down. I love these guys, Kris
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2578 in Dayton offer?
The UPS Store #2578 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #2578 located in Dayton?
It is located at 707 Miamisburg-Centerville Rd, Dayton, OH 45459, approximately 1.5 miles east of Dayton Mall on State Route 725, just east of Paragon Rd.
What are the regular business hours of The UPS Store #2578?
Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store #2578 open on Sundays?
Yes, the store is open on Sundays from 11:00 AM to 4:00 PM.
Does The UPS Store #2578 observe any holiday closures?
Yes, it is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19).
What payment options are accepted at The UPS Store #2578?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I get notary and document shredding services at The UPS Store #2578?
Yes, the store offers both notary and document shredding services.
What nearby services can I access close to The UPS Store #2578?
Nearby you can find 937 Towing for vehicle assistance, Cruise Planners for travel services, and Document Destruction for shredding and auto body repair.
Are there any health and rehabilitation centers near The UPS Store #2578?
Yes, Care Addiction Rehabilitation, which offers addiction treatment and retirement home services, is located nearby.
How can nearby businesses like Harris Insurance Agency and Midi-Innovation complement my visit to The UPS Store #2578?
You can conveniently manage your insurance needs with Harris Insurance Agency and explore marketing or social media services at Midi-Innovation while handling your shipping or printing at The UPS Store.