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The UPS Store

4.2
(136 reviews)

Business Details

436 Warren St, Dayton, OH
45402, United States
(937) 999-4400
https://locations.theupsstore.com/oh/dayton/436-warren-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7170 in Dayton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
436 Warren St, Dayton, OH
45402, United States

Hours

Reviews

4.2
136 reviews
5 stars
106
4 stars
4
3 stars
0
2 stars
2
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individual employees going above and beyond.

Inconsistency

Several reviews highlighted inconsistent experiences, with some customers reporting excellent service while others faced rude or unprofessional behavior from staff.

Efficiency

Customers appreciated the quick service and efficiency at this location, often noting they were in and out quickly.

Package Issues

Multiple reviews mentioned problems with lost packages or mishandling of shipments, leading to frustration and dissatisfaction.

Cleanliness

The store was frequently described as clean and well-organized, contributing positively to the overall customer experience.
  • JG
    James Greene
    4 days ago
    5.0
    I Visited brown street Dayton on Feb 25 Pros: Wide selection, helpful staff. Cons: Limited parking. The employees. assisted with finding items quickly, and checkout was smooth. Highly recommend for everyday shopping.”
  • SD
    Silos Dayton
    5 days ago
    5.0
    These guys are always great to work with. This is our preferred location bc of the staff
  • JM
    Jordan Moore
    5 days ago
    1.0
    HORRIBLE UNPROFESSIONAL STORE!! Store manager has a NASTY ATTITUDE, VERY CONFRONTATIONAL. Store smells fo vape smoke.
  • RG
    Remi Greathouse
    Jan 26, 2026
    1.0
    Terrible customer service store needs to be shut down
  • CD
    Carli Dixon
    Dec 12, 2025
    1.0
    I entered the Warren Street UPS on Wednesday night right before they closed, and asked for "whatever service would ensure package arrival by Friday end of day." The clerk sold me 2nd day air saver service for $150, I paid it and left. Today I checked the tracking and the package will not be arriving until Monday, 3 days after my daughter's birthday. The store owner lectured me on not reading their terms and conditions, which I supposedly signed while I was there. Turns out the UPS truck picks up at 6pm nightly, and I guess I was supposed to magically know that and correct the paid sales clerk who was misguiding me? The owner said nothing can be done and no refund, even partial, can be provided. As a business owner for my entire adult life I can say I have NEVER seen worse customer service.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7170 in Dayton offer?

The UPS Store #7170 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, small business services, computer access, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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