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United States Postal Service

3.1
(82 reviews)

Business Details

3345 State Rd, Cuyahoga Falls, OH
44223, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3345 State Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3345 State Rd, Cuyahoga Falls, OH
44223, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 1:00 PM
SundayClosed

Reviews

3.1
82 reviews
5 stars
36
4 stars
7
3 stars
1
2 stars
3
1 star
35
  • RP
    Ray Phillips
    3 days ago
    4.0
    Easy in Easy out ! Plenty parking.
  • EB
    Elaine Buck
    6 days ago
    5.0
    Some helpful newer people working there.
  • AJ
    A.M. James
    Apr 4, 2026
    1.0
    BRO. I renewed my drivers license right, back in February 2026. A month later I got concerned when I wasn’t getting it in the mail and learned that it kept saying “undeliverable” for some reason and after 3 failed attempts the BMV told me to go kick rocks. Either I purchase a new one or drive to Columbus to get it. I AM NOT driving 3 hours for a license. So I contacted the post office to figure out what was happening and almost 2 weeks later come to find out the idiot mailman had put in a request that I was moving back in January 2026. I DID NOT move and I DID NOT submit such a request. Apparently someone near me was leaving and they submitted it by mistake - no notification to me, call, email, NOTHING! As of this moment, I am not being reimbursed for my license that I DID NOT receive due to the incompetence of the USPS and I’ve been without my new debit card which was supposed to be mailed THREE WEEKS AGO. Essentially they told me to also kick rocks and I’m sure whoever made this stupid mistake is going to go on their merry way. No ownership of their mistake, no apology, NOTHING. I AM BEYOND FRUSTRATED. And whatever they did, they can’t even fix in a timely manner. So in the end, they messed up and I’m the one paying for it. How unprofessional and sad is that? SIDE NOTE: I feel bad for John/Jon who works there who was doing damage control, assisting me through this process and who seemed genuinely upset for me. He is THE ONLY person that works at this location I would exclude from this review. Apologizing on behalf of this incompetent mailman and useless postmaster.
  • KW
    Kyle Weeks
    Mar 6, 2026
    2.0
    Ok. The people are nice that work here and they work pretty quickly but these people have never answered the phone a single time. I have called 15 times at all different hours and they still dont answer. Wasting my time hearing the phone ring and have mail emergencies that dont get dealt with
  • KG
    Kris Goettez
    Feb 16, 2026
    1.0
    Needed to go in person to change my address and verify my identity yet no one was there…?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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