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United States Postal Service

2.6
(85 reviews)

Business Details

2054 2nd St, Cuyahoga Falls, OH
44221, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2054 2nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2054 2nd St, Cuyahoga Falls, OH
44221, United States

Hours

Reviews

2.6
85 reviews
5 stars
31
4 stars
1
3 stars
3
2 stars
5
1 star
45
  • CC
    Catherine Cole
    Feb 17, 2026
    1.0
    Just had the worst USPS experience of my entire life at this location. The woman behind the counter was incredibly rude to me when I didn’t know that the package I wanted to send had to be pre-labeled (every other mailing service does it for you so I genuinely didn’t know). After going back to the end of the line and waiting another 20 minutes, she was still incredibly unpleasant and was clearly irritated that I had questions. I have never mailed an item of significant value through USPS so I felt very uncertain the whole time. The icing on the cake was when she practically yelled the value of my package to the rest of the line. I understand that this job is underappreciated and likely also underpaid but that’s no excuse to treat customers like garbage because they have questions about the process.
  • BK
    Brian Kenneth
    Jan 13, 2026
    1.0
    Worst post office ever. No good at time management. Instead of having one window for passports they decided to do both and have people waiting 30 mins to simply drop off a package and get a receipt. The people here are rude and obnoxious. I hope this one closes. Unprofessional and lazy. Need audited in my opinion too.
  • VV
    Vic Vinegar
    Dec 25, 2025
    5.0
    5 star review is for Kristin. She was so helpful processing my passport!
  • BF
    Brittany Ferrell
    Dec 3, 2025
    1.0
    Deserves negative stars. Most miserable place in America. Can’t believe I’m taking time out of my day to write this. Every time I have to go here it ruins the rest of the day. Also please stop hitting the smiley face for all customers 🙂 on how was your visit today. You know it was awful
  • LR
    Liquid Reflex
    Oct 14, 2025
    1.0
    Not worth going here . You’re better off going to the post office in Stow

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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