United States Postal Service

2.9
30 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 307 S High St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
307 S High St, Cortland, OH
44410, United States

Hours

Reviews

2.9
30 reviews
5 stars
12
4 stars
2
3 stars
0
2 stars
3
1 star
13
  • MK
    Meranda Kashay
    Jan 2, 2026
    1.0
    Horrible experience had an appointment to get my Passport processed and expedited arrived at 10 AM instead of 9:45 AM due to Circumstances outside of my control And the woman who does passports took a lunch at 10 AM so she wasn’t able to process my passport will never ever use this Post office again. Not to mention how rude
  • MP
    Marylou Powell
    Jul 21, 2025
    1.0
    You put my medication in someone else's mailbox and caused me much distress tracking it down. Please be more careful.
  • KS
    Kyler Summerfield
    May 17, 2024
    1.0
    Constantly holding my mail for absolutely no reason and says it was a “customer request”
  • DS
    Dina Shore
    Sep 18, 2023
    2.0
    This is the second time where I've ordered a package from Amazon & unfortunately the post office was in charge of delivering it. It was 35 pounds & our mail person refused to deliver it. I thought you had a requirement of being able to lift 70 pounds? If you can't lift 35 pounds maybe time to retire??? I have a newborn & had to find a sitter to go pick up my package. Guess what? I easily lifted and walked through 3 doors to get out of the post office with zero help. I left a message for a supervisor to call me bc I wanted to make a formal complaint bc this has happened multiple times, and of course they never called me back. Very unprofessional but what can i do, right? Its not like I can change who I deal with, and they know that, don't they? At least the young man I spoke to was kind and understood my frustration. I have a feeling the older employees think their job is untouchable, and that's the problem.
  • NC
    Neil Clayton
    Oct 24, 2020
    5.0
    I've had nothing but good service and assistance at the Cortland post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.