United States Postal Service

3.0
29 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 307 S High St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
307 S High St, Cortland, OH
44410, United States

Hours

Reviews

3.0
29 reviews
5 stars
12
4 stars
2
3 stars
0
2 stars
3
1 star
12
  • MP
    Marylou Powell
    Jul 21, 2025
    1.0
    You put my medication in someone else's mailbox and caused me much distress tracking it down. Please be more careful.
  • MB
    margaret brown
    Jul 9, 2025
    2.0
    So I had to do a amazon return. Got it all ready it was first class package. The worker there told me that they could not take it. The only thing to go first class was letter. I then took it to Hartford, with no problem.
  • KH
    Kimberly Harris
    Aug 30, 2018
    5.0
    I see a lot of poor reviews here but I have had only a great experience with this post office. When I went in to mail something the lady was very helpful and patient. My packages are always left in a safe place. I called today because I missed a package 2 days ago and she was happy to help me have it redelievered tomorrow. Everyone I have interacted with has been polite and pleasant.
  • DK
    Daniel Kuzma
    Jul 5, 2016
    1.0
    To be completely honest they do not care. If you have an issue, they will not try to help you or offer solutions. They might even hang up on you so yea that is where the tax dollars go. Quick follow up, I asked to speak with the post master-which hung up on me- she defends her self and say "you should have called me back" Also keep in mind that the phone call was only 37 seconds long. So she asked me to move to a different counter away from the other customers waiting in line and proceeded to tell me: " I'm not sure what she told you but we still have pallets back there nothing is sorted back there." Which to be honest I do feel for them, but when i asked how big are the pallets and how much is left... She refused to answer and defended it like some trade secret. Oh the most important thing is how she treated me; completely disrespectful and sarcastic. This is by far the worst customer server I had ever received.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.