Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 307 S High St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Horrible experience had an appointment to get my Passport processed and expedited arrived at 10 AM instead of 9:45 AM due to Circumstances outside of my control And the woman who does passports took a lunch at 10 AM so she wasn’t able to process my passport will never ever use this Post office again. Not to mention how rude
MP
Marylou Powell
Jul 21, 2025
1.0
You put my medication in someone else's mailbox and caused me much distress tracking it down. Please be more careful.
KS
Kyler Summerfield
May 17, 2024
1.0
Constantly holding my mail for absolutely no reason and says it was a “customer request”
DS
Dina Shore
Sep 18, 2023
2.0
This is the second time where I've ordered a package from Amazon & unfortunately the post office was in charge of delivering it. It was 35 pounds & our mail person refused to deliver it. I thought you had a requirement of being able to lift 70 pounds? If you can't lift 35 pounds maybe time to retire??? I have a newborn & had to find a sitter to go pick up my package. Guess what? I easily lifted and walked through 3 doors to get out of the post office with zero help. I left a message for a supervisor to call me bc I wanted to make a formal complaint bc this has happened multiple times, and of course they never called me back. Very unprofessional but what can i do, right? Its not like I can change who I deal with, and they know that, don't they? At least the young man I spoke to was kind and understood my frustration. I have a feeling the older employees think their job is untouchable, and that's the problem.
NC
Neil Clayton
Oct 24, 2020
5.0
I've had nothing but good service and assistance at the Cortland post office.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 307 S High St in Cortland offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need to make an appointment for passport services at this location?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select times.
What are the operating hours of the Cortland USPS branch at 307 S High St?
Monday to Friday, 8:30 AM to 5:00 PM; Saturday, 8:30 AM to 12:00 PM; closed on Sunday.
How can I rent a PO Box at this Post Office?
You can search availability and reserve a PO Box online, then complete the setup in person with two valid IDs and your application.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this Post Office for specifics.
Are there nearby public transit or government services close to this United States Postal Service location?
Yes, the Cortland Post Office and other USPS branches are nearby, which may help with postal or government errands in the area.
What local businesses near the Post Office could I visit before or after my postal visit?
You could visit Cortland Roller Rink for some fun, Romeo's Pizza or Belleria Pizza for a meal, or Stanley Grace Boutique for shopping nearby.
Which financial institutions are close to the Post Office for convenient banking?
Nearby banks include Talmer Bank and Trust, Chemical Bank, Huntington Bank, and TCF Bank, offering convenient access to financial services.
Does the Post Office have a customer contact number and online booking for services?
Yes, you can call +1 330-637-2981 or schedule services such as passports using their online reservation system.