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Visit your local Post Office™ at 307 S High St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
You put my medication in someone else's mailbox and caused me much distress tracking it down. Please be more careful.
MB
margaret brown
Jul 9, 2025
2.0
So I had to do a amazon return.
Got it all ready it was first class package.
The worker there told me that they could not take it. The only thing to go first class was letter.
I then took it to Hartford, with no problem.
KH
Kimberly Harris
Aug 30, 2018
5.0
I see a lot of poor reviews here but I have had only a great experience with this post office. When I went in to mail something the lady was very helpful and patient. My packages are always left in a safe place. I called today because I missed a package 2 days ago and she was happy to help me have it redelievered tomorrow. Everyone I have interacted with has been polite and pleasant.
DK
Daniel Kuzma
Jul 5, 2016
1.0
To be completely honest they do not care. If you have an issue, they will not try to help you or offer solutions. They might even hang up on you so yea that is where the tax dollars go. Quick follow up, I asked to speak with the post master-which hung up on me- she defends her self and say "you should have called me back" Also keep in mind that the phone call was only 37 seconds long. So she asked me to move to a different counter away from the other customers waiting in line and proceeded to tell me: " I'm not sure what she told you but we still have pallets back there nothing is sorted back there." Which to be honest I do feel for them, but when i asked how big are the pallets and how much is left... She refused to answer and defended it like some trade secret. Oh the most important thing is how she treated me; completely disrespectful and sarcastic. This is by far the worst customer server I had ever received.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 307 S High St in Cortland offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need to make an appointment for passport services at this location?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select times.
What are the operating hours of the Cortland USPS branch at 307 S High St?
Monday to Friday, 8:30 AM to 5:00 PM; Saturday, 8:30 AM to 12:00 PM; closed on Sunday.
How can I rent a PO Box at this Post Office?
You can search availability and reserve a PO Box online, then complete the setup in person with two valid IDs and your application.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this Post Office for specifics.
Are there nearby public transit or government services close to this United States Postal Service location?
Yes, the Cortland Post Office and other USPS branches are nearby, which may help with postal or government errands in the area.
What local businesses near the Post Office could I visit before or after my postal visit?
You could visit Cortland Roller Rink for some fun, Romeo's Pizza or Belleria Pizza for a meal, or Stanley Grace Boutique for shopping nearby.
Which financial institutions are close to the Post Office for convenient banking?
Nearby banks include Talmer Bank and Trust, Chemical Bank, Huntington Bank, and TCF Bank, offering convenient access to financial services.
Does the Post Office have a customer contact number and online booking for services?
Yes, you can call +1 330-637-2981 or schedule services such as passports using their online reservation system.