United States Postal Service

2.8
46 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3840 Ridgewood Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3840 Ridgewood Rd, Copley, OH
44321, United States

Hours

Reviews

2.8
46 reviews
5 stars
18
4 stars
3
3 stars
0
2 stars
3
1 star
22
  • JM
    Jessi Mazan
    Jul 21, 2025
    5.0
    The manager handled a complaint from a customer in front of me very cordially and professionally. She explained the post office processes to him thoroughly and politely and was able to reassure him that she would do what she could to help with his issue. The process of mailing my packages was also very smooth all around. There was a nice selection of mailers with different designs and sizes and the employee who helped add my postage was nice and efficient.
  • FF
    FatDaddyDubb
    Oct 7, 2016
    1.0
    This has been my post office for 3 years now. Very unimpressed. Constantly misplaced my mail. Constantly difficult to work with on customer service opportunities. Also, have called 6 times in an hour just now to figured out where my wife's package is at. Nobody has picked up-Not even picked up the phone. Embarrassing
  • SB
    Steve Brown
    Feb 26, 2015
    1.0
    Incompetent and impolite. They refused to look up service details for a particular zip code, made me fill up tedious forms, and then found out that the service is not available for the zip code. It's one thing to make a mistake, but slacking on the job to call for a mistake and being an ass about it... Unacceptable.
  • GG
    Gary
    Jan 23, 2013
    2.0
    Today there are 2 workers but both doing something else, so there is a line of 4 and no one helping :(

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.