United States Postal Service

2.8
45 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3840 Ridgewood Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3840 Ridgewood Rd, Copley, OH
44321, United States

Hours

Reviews

2.8
45 reviews
5 stars
17
4 stars
3
3 stars
0
2 stars
3
1 star
22
  • JM
    Jessi Mazan
    Jul 21, 2025
    5.0
    The manager handled a complaint from a customer in front of me very cordially and professionally. She explained the post office processes to him thoroughly and politely and was able to reassure him that she would do what she could to help with his issue. The process of mailing my packages was also very smooth all around. There was a nice selection of mailers with different designs and sizes and the employee who helped add my postage was nice and efficient.
  • RC
    Ruth Creekus
    Jun 18, 2025
    1.0
    The lady I spoke to on the phone had an attitude issue from the beginning and it sounded like she didn't want to be there. We all have bad days, and I understand that, but there was no excuse for the way she spoke to me. However, I will say that the man at the desk today was very nice. Hire more people like him please!
  • CW
    chantell wirz
    Jun 12, 2025
    1.0
    The workers are wonderful if you can open the doors. What is wrong with the weight on them? How can anyone open them? This is really sad. I don't know how others can get them open if I can barely open them.
  • LM
    Lindsey Motil
    Oct 26, 2016
    1.0
    Very rude front desk and the manager. I will drive farther away to be able to not deal with this post office. 3 terrible encounters is enough for me to be done with them

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.