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United States Postal Service

2.6
(270 reviews)

Business Details

2323 Citygate Dr, Columbus, OH
43218, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2323 Citygate Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2323 Citygate Dr, Columbus, OH
43218, United States

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Reviews

2.6
270 reviews
5 stars
94
4 stars
13
3 stars
5
2 stars
9
1 star
149
  • TR
    Teresa Reeves
    4 days ago
    5.0
    Excellent service
  • JA
    John Allen
    Mar 24, 2026
    1.0
    Slow loading. No parking. They can't load correctly a multi stop load. Stops all mixed up. Workers don't care.
  • TS
    Tyler Silfverduk
    Mar 20, 2026
    5.0
    Went to get a passport today. Thought I fully reserved an appointment, but I guess I didn’t. Both staff members were absolute real ones, super helpful and accommodating and fit me in anyways! I appreciated them understanding my failure to properly schedule the appointment, and were willing to submit my passport application.
  • SF
    Sharif Faqery
    Feb 28, 2026
    1.0
    That was my first and last delivery to this facility. I would have given zero if I would have the option The delivery section sucks where it says drop shipment deliveries from door 91 all the way to 96 I think I had a delivery here around 7 AM in the morning I was being so nice and say hello good morning She give me an eye look, I’m sorry to say that you’ll feel it when you have a delivery here. The lady name Charlotte Carter responsible for this area is the rudest person I have ever met an entire 10 years. I was asking for the ramp since I was an expedite and have a sprinter van. She literally told me you either do it yourself (offload) and all our ramps are closed. and I don’t know what to tell you. Unfortunately, some of the places like this think when we are delivering something for them we work for them an act like kings and we are their slaves, unfortunately There are still bad people exist with the feeling of discrimination and feels like they’re everything
  • MM
    majik732007
    Feb 22, 2026
    1.0
    I have a package that has been sitting at this location for OVER a week! I have opened an investigation with my local post office that has sent this distribution center a request for it's location to which they have not responded (I was notified that this a regular response from this location). I damn well hope someone from this center sees this and gets off their butts and actually do their job!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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