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Brand Certified

United States Postal Service

2.1
(104 reviews)

Business Details

4255 Macsway Ave, Columbus, OH
43232, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4255 Macsway Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4255 Macsway Ave, Columbus, OH
43232, United States

Hours

Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Reviews

2.1
104 reviews
5 stars
22
4 stars
6
3 stars
2
2 stars
6
1 star
68
  • MM
    Mona Marie
    6 days ago
    1.0
    Woman that works the front desk is entirely unhelpful and incredibly freaking rude!!!!!
  • IF
    Iconic glamorous Fashion
    Mar 26, 2026
    1.0
    This location needs serious improvement. The customer service was very disappointing, employees uninterested in helping customers and were more focused on their phones. There was no greeting upon arrival, and the staff appeared frustrated and unwilling to assist. Overall, it created a very unwelcoming atmosphere. I had a bad experience here and would not recommend this location to others. I’m also curious about who manages this place, as better supervision and training seem necessary.
  • MA
    Mamudu Ali
    Mar 15, 2026
    1.0
    I am not sure this is the right location to write this review, but I’m very sure that it has something to do with the same USPS, I received an informed delivery letters coming in which are two separate letters as you can see the attachment below, the second letter has hidden names and addresses not fully being displayed out, i went to my mail box and opened it purposely because of this letter to see what they posted to me by mail or anything else. I never received this letter in the mail at all, i hope this is not something so important and I am sharing it on here for the future references. I also highly believe that this is a made up thing from some democrats from Pittsburgh, Pennsylvania they could do anything, they’re the same people attacking me from every angle. Thanks for taking your time to read it.
  • TT
    TraciLouise
    Dec 10, 2025
    5.0
    Friendly rep.
  • FN
    Fatimata Ndiaye
    Nov 25, 2025
    1.0
    Rude staff unprofessional treating people like trash and being constantly on the phone. Usps need to do better

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 05, 2026Yext Knowledge Graph
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