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The UPS Store

2.5
(225 reviews)

Business Details

1491 Polaris Pkwy, Columbus, OH
43240, United States
(614) 436-8051
https://locations.theupsstore.com/oh/columbus/1491-polaris-pkwy

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3728 in Columbus offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In Front Of Target And Lowe's.

Details

  • DeliveryNot available

Location

The UPS Store
1491 Polaris Pkwy, Columbus, OH
43240, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 4:00 PM
Sunday10:00 AM - 3:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

2.5
225 reviews
5 stars
78
4 stars
5
3 stars
5
2 stars
9
1 star
128
  • KS
    Kyle Simpson
    Apr 2, 2026
    1.0
    I have asked for a key to my box 5x now and it is never provided. Now, even worse, they dont even secure the mail, anyone can say "i need box #X" and they dont even check ID. Might as well just remove the locks from the boxes.
  • AS
    Aaron sands
    Mar 27, 2026
    5.0
    Was in a pinch and the worker there was extremely helpful and kind and was able to help me out!
  • SD
    Samidha Dutta
    Mar 15, 2026
    1.0
    Awful store. Should’ve looked at reviews before going. Seems like the tall bald man is a consistent offender. Horrible attitude, literally walked away from a customer as they were asking questions. The two teens that were with him are equally unprofessional. One would expect for him to be the adult to help them stay on task esp while there’s customers in line but he just added to the distraction.
  • TT
    Tony
    Mar 6, 2026
    1.0
    Do not go to this UPS Store location!!! The manager/owner was extremely rude and unprofessional. I dropped off several boxes and simply asked for a receipt, which he refused to provide. Instead of helping, he spoke to me in a very condescending way and treated me like I was a complete moron. I ship thousands of dollars worth of packages with UPS every month, so I’m very familiar with the process. There was no reason for the attitude or refusal to provide a receipt. This is a franchise location, and experiences like this reflect poorly on the UPS brand. The owner’s behavior was unacceptable, and I would strongly recommend taking your business to another UPS location.
  • DH
    Danielle Hager
    Feb 23, 2026
    5.0
    The staff was very compassionate and accommodating to my requests.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Columbus offer?

The UPS Store in Columbus provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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