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Staples

3.6
(175 reviews)

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Columbus, OH provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
3680 West Dublin-Granville Rd, Columbus, OH
43235, United States

Hours

Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday11:00 AM - 5:00 PM

Reviews

3.6
175 reviews
5 stars
91
4 stars
20
3 stars
9
2 stars
9
1 star
46
  • CG
    Carmen Gertz
    3 days ago
    1.0
    Very poor service. Was double charged for one item. I bought 2 items. She double charged for the more expensive item. Very unfriendly service too.
  • FK
    Fernanda K
    Apr 2, 2026
    5.0
    Mr Gary at the printing desk is very helpful. We have been doing business with him for a while and he is always keen to help. Don’t be fooled by “first impressions”, be kind and you will be treated kinder.
  • AP
    Ashley P
    Mar 13, 2026
    5.0
    I’m honestly not sure what that previous reviewer was talking about with the whole “Scary Gary” comment. In my experience, Gary is one of the kindest, most compassionate people you could meet. When my dog passed away, he helped me with some printouts and showed so much empathy and patience during a really hard moment. I also have a daughter with autism, and Gary was incredibly sweet with her and even managed to make her smile, which meant a lot to me as a parent. Sometimes one bad interaction can lead to an unfair review, but our experience was the complete opposite. Gary has always been professional, kind, and genuinely caring. If anything, the only thing “scary” about Gary is how quickly he proves negative reviews
  • TB
    Taylor Barnett
    Mar 11, 2026
    1.0
    I will no longer be shopping at this location, even though it is literally 3 minutes from my house. Everyone working here looks like they would rather walk into traffic than help one single customer. The one cashier that has been there all day looks like he has never smiled in his life. While checking out, he charged me for an item that I intended to purchase, then proceeded to return the item (I just thought he scanned it twice) and then I said can I take the item? He asked "Oh you wanted to buy that?" and I'm just like...yes...that's why I put it on the counter...and he thought it was something the store owned. So then I had to wait for him to ring me up again. Like...dude, just ask me! If you don't know, COMMUNICATE. The other lady who helped me was super annoyed I even talked to her immediately because she was scanning items and messed up. I had to buy a ripped open package of paper because they only keep like 1 of every single item in stock. It's just a mess here. I don't know what's going on but this whole staff needs replaced or this business just needs to die already.
  • KS
    Karen Smith
    Mar 11, 2026
    1.0
    BUYER BEWARE!!! Gary is horrifying to work with. Don’t bother asking the other females that work there any questions becuase they just say “sorry I’m new, the person that knows the answer to that will be here tomorrow so come back then”. I feel so incredibly bad for anyone that encounters Gary. He’s a mean, miserable man and will try to ruin your day because he hates his own life. He double charged me for absolute no reason for multiple customized items. They will do the bare minimum and have absolute no urgency. I needed this customized item for a major project and they let me down. They act like they are busy but I watched Gary sit on the computer for 10 min while I waited for him to acknowledge me. I’d give the place 0 stars if I could. All I can say is I’m sorry if you go here. There needs to be a sign out front that says BEWARE. Scary Gary works there. Go to FedEx instead for any customized items. They are angels there. I will never be coming back here and now bringing my business to FedEx as well as sharing this with all friends and family in the area. I hope Gary loses his job, the store’s sales would significantly increase if they got rid of him.

Frequently Asked Questions About Staples

What kind of products can I find at Staples in Columbus, OH?

Staples offers a wide range of products including laptops, desktops, printers, ink and toner, office supplies like pens and paper, office furniture such as chairs and desks, and technology products like Apple iPads and Dell monitors.

What services does Staples provide at the Columbus location?

Staples provides printing, shipping, tech support, recycling services, direct mail, design services, passport photos, Amazon returns, and TSA PreCheck® services.

Brand Certified Facts from Staples

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