Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2200 Innis Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a poor customer experience.
Delivery Issues
Many customers reported missing mail and packages, with claims of misdelivery and delays in service.
Long Wait Times
Customers frequently mentioned long lines and slow service at this location, indicating a need for more staff or improved efficiency.
Management Concerns
There are complaints about management's lack of responsiveness to ongoing issues and customer feedback.
ED
Eric Driskell
6 days ago
1.0
This happen ever ever time.When we get a new mailcarrier they all ways put the mail at the wrong addresses.When they start putting the mail at the correct addresses.They start a new mailcarrier,and this cycle keep repeating it self.This Post Office get an F for keep doing this STUPID THING OVER AND OVER AGAIN.
SB
Stephanie Bell
Dec 23, 2025
1.0
Just looking
PP
Patrice
Dec 22, 2025
1.0
I’ll just leave this here since we all have to deal with the terrible attitudes and unprofessional staff at this location. Log into usps and file a complaint. Please hire people with better attitudes and customer service! Thank ya
PP
pierremuscle614
Dec 12, 2025
1.0
I went to the BMV to have my license plate tags renewed and I thought it was a real bummer. The place didn’t seem busy and yet it took forever to get finished. I left thankful that the experience was over and it couldn’t possibly be topped. Well, this post office location said “hold my kool-aid” and took the mantle for most inept government run agency. The clerks don’t want to scan your mail because, apparently, there’s an unwritten limit to the number of packages the humans can handle before they get overwhelmed and need The Kiosk to take over. Coincidentally, I feel like The Kiosk will take over the postal clerk’s job soon anyways.
RP
Rochelle Padilla
Dec 9, 2025
1.0
The new manager is very rude no help at all ask to speak to someone besides her and still got her rude self I keep missing mail important pieces
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 2200 Innis Rd, Columbus, OH?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment. Print and complete your application form before applying.
Do I need an appointment for passport services here?
Most passport services require an appointment through the online scheduler; however, limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 2200 Innis Rd?
Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 2:00 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can search for and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person at the Post Office.
Is it possible to access PO Boxes after normal business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby but access hours may vary, so check directly with this Post Office.
Are there other postal or shipping service locations near the United States Postal Service at 2200 Innis Rd?
Yes, nearby places include other USPS locations such as US Post Office and USPS nearby, which may provide similar mailing and shipping services.
What dining options are available near this Post Office?
After your visit, you might enjoy nearby Mexican food at Taqueria La Mamalona or try Middle Eastern cuisine at Aaran Restaurant & Cafe.
Are there car-related services close to the Post Office?
Yes, several car dealerships and auto repair shops are nearby, including Absolute Car Sales, J&F Auto Sales LLC, and Lido Auto Sales, useful if you need vehicle services before or after visiting the Post Office.
How can I schedule an appointment for passport services at this location?
Appointments for passport services can be scheduled online using the USPS online scheduler available on their website or via the link provided in the reservation URL.