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United States Postal Service

1.3
(598 reviews)

Business Details

2200 Innis Rd, Columbus, OH
43224, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2200 Innis Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2200 Innis Rd, Columbus, OH
43224, United States

Hours

Reviews

1.3
598 reviews
5 stars
33
4 stars
11
3 stars
7
2 stars
13
1 star
534

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a poor customer experience.

Delivery Issues

Many customers reported missing mail, packages delivered to wrong addresses, and inconsistent delivery schedules.

Wait Times

Customers frequently mentioned long wait times at the post office, often with insufficient staff available to assist.

Management Concerns

Several reviews indicated a lack of accountability and poor management practices, contributing to ongoing service issues.
  • HM
    Hassan Moh
    Feb 10, 2026
    1.0
    Bad staff not open to serve customers
  • B
    *Melanin Beawty*
    Feb 10, 2026
    1.0
    I always have missing packages and my mail is CONSTANTLY tampered with and slightly open. When I call to file a report the lady is ALWAYS SO RUDE AND NASTY SMH…. And when I leave mail in the mailbox to be picked back up it’ because it isn’t mine its always left in my mailbox to pile up and the mail carriers advised me to just throw other people mail away.
  • ND
    Nadine Daugherty
    Feb 6, 2026
    1.0
    This is where my mail is delivered from.... when they can be bothered to do it. Three days without mail this week. Even though informed delivery says I have mail. Finally, Thursday almost everything is delivered EXCEPT the W-2 I need to do taxes! Ridiculous.
  • KB
    Kayla Browning
    Feb 2, 2026
    1.0
    Rude associates. When you complain about them not dropping off packages they said they're not allowed to drive down service roads and go on property to deliver packages. And we will forever have to go and pick up our packages. I've lived in the same house for 10 years no problem until the woman took over. According to their website it states they are allowed to go onto property so not even sure what shes on yelling like that.
  • JC
    JA C
    Jan 28, 2026
    5.0
    Thanks for your hard work and diligence all year round. You are greatly appreciated.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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