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Visit your local Post Office™ at 246 Lincoln Cir to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted unprofessional and rude behavior from staff, particularly a worker named Sherry, leading to a negative customer experience.
Appointment Issues
Many customers reported canceled or mishandled appointments, especially for passport services, causing significant inconvenience.
Delivery Problems
Frequent complaints about lost mail and packages, along with poor communication regarding delivery status.
Mixed Staff Performance
While some staff members received praise for their helpfulness, the overall sentiment indicated a lack of consistency in service quality.
Long Wait Times
Customers expressed frustration over long wait times and inadequate staffing during busy periods.
SS
Sab
Jan 2, 2026
1.0
I have never been treated this poorly in a business then I have been today especially one ran by the government. My roommate and I came in and was assisted by Sherry R a light skinned lady at the front, she was extremely rude to us, dismissive, and could not answer any of our questions overall she was very unprofessional and made our experience bad and uncomfortable. I am still shocked by the way she talked to us, which caught me off guard, I work retail and I don’t even talk to people that way. Unfortunately that is my main post office but I do not think I will ever be coming back because of her. Do better by your hundreds of customers.
SA
Soso Anna
Dec 16, 2025
1.0
I am writing to formally report ongoing issues with mail delivery at my address, as well as an extremely unprofessional interaction I experienced in person.
When I stopped at the post office, I was assisted by a light-skinned female employee whose behavior was shockingly rude and dismissive. She rolled her eyes, spoke with visible irritation, and showed clear disdain toward me. I have never experienced that level of disrespect from a USPS employee before. It was uncomfortable and unacceptable.
More importantly, my packages have not been delivered to my home for several weeks, despite tracking updates showing activity. I have repeatedly tried to get answers, but I continue to receive the runaround and have not received any call backs or follow-ups.
At this point, I am deeply concerned about the handling of mail on my route. I am not making accusations, but the repeated failure to deliver packages combined with the lack of accountability and communication raises serious concerns that need to be investigated.
I am requesting:
• A review of delivery activity for my address
• Follow-up communication regarding missing packages
• Attention to the unprofessional conduct I experienced in person
I expect this matter to be taken seriously and addressed promptly.
Thank you.
TT
The. Throne
Dec 16, 2025
5.0
Omg I cannot even begin to express my gratitude to this location. I lost my tracking number and was having so much anxiety due to not knowing where my package had gone to . I went to the location a couple of times trying to get assistance and eventually Kennedy who did not give up on trying to help me, gave me their supervisors numbers and long story short . One lady was able to help me pull the receipts from over a week ago since the mailing date. I couldn’t be more thankful. The whole staff were nice to me and super helpful. I’m sorry to others who had a horrible experience
SG
Sydney Galloway
Nov 26, 2025
1.0
I made an appointment to renew my passport a month in advance. When i got there i had to wait in a long line. Once it was my turn they had told me that they forgot to call me to cancel the appointment. They made the excuse that they were understaffed and walked away. I have a trip planned soon, and now I have to try to go somewhere else to get it done. They are a total inconvenience, and i do not recommend you go there.
JB
Jennifer Brann
Nov 21, 2025
1.0
If sending care packages to troops overseas, don’t go here!! I had a horrible experience at this location this afternoon while trying to send a care package to a military base/APO and was told the cost would be over $100. I brought up to the workers that the USPS website states a military/APO address regardless of being international will be charged at the domestic rate which in my case would be $19. I was met with an attitude despite asking for review and told belittling statements like “you’re just not understanding what’s being said” several times after telling them that the prices on the website say differently. She was so upset when I questioned her she said “Im leaving because I can’t keep telling you it’s not the same and you just don’t understand.” They wouldn’t even entertain a double check with the zipcode to verify again. I understand it’s busy season, but there’s no reason to treat a customer that way when I was being kind and respectful. I may appear like a young, clueless female, but I’m not stupid. I’ve received and sent packages from down range and they never cost an arm and a leg like that, I’m glad I had the wherewithal to know something was off. I went to the blacklick location and the man behind the counter was so kind and calculated the cost for me, which was in fact the domestic rate of $19, I actually did understand what was going on. If sending packages to troops, don’t go here, they will try to rip you off.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 246 Lincoln Cir?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this USPS location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can also take your passport photo, but you must complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment online, although limited walk-in passport hours are available at select locations.
What are the operating hours of this USPS branch?
Monday through Friday, the Post Office is open from 8:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 3:00 PM. It is closed on Sundays.
How can I get a PO Box at the 246 Lincoln Cir Post Office?
You can apply for a PO Box online or in person. If applying in person, bring two valid IDs and a completed application. Online applications are available at the USPS website.
Is 24/7 access to PO Boxes available at this USPS location?
Most USPS locations provide 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this Post Office for exact lobby hours.
Are there nearby places where I can grab food or a snack before or after visiting the Post Office?
Yes, nearby options include Golden Delight Bakery for baked goods and smoothies, Rita's Italian Ice and Frozen Custard for treats, and Massey's Pizza for Italian food.
What nearby services can assist with insurance or real estate needs while visiting the USPS?
Michael Williams: Allstate Insurance and Allstate Insurance Agent Michael Williams provide insurance services, and Evelinn House Realty offers real estate assistance close to the Post Office.
Are there nearby stores for personal care or shopping near 246 Lincoln Cir?
Yes, Creative Nails of Gahanna offers nail and hair removal services, Heads Turn Salon provides beauty and hair care, and Rees Flowers & Fine Gifts is nearby for flowers and gifts.
Is there public transportation or other USPS locations nearby that could help me access the 246 Lincoln Cir post office?
Other nearby USPS locations include the USPS Collection Point and US Post Office, which can help with mail services or package pickup alternatives close to this location.