United States Postal Service

2.0
217 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 246 Lincoln Cir to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
246 Lincoln Cir, Columbus, OH
43230, United States

Hours

Reviews

2.0
217 reviews
5 stars
45
4 stars
4
3 stars
3
2 stars
14
1 star
151

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and dismissive.

Staff Issues

Specific employees, particularly one named Sherry, received consistent negative feedback for their behavior and attitude towards customers.

Operational Problems

Customers reported frequent issues with the post office not being open during stated hours, leading to long wait times and frustration.

Appointment Cancellations

Many customers experienced last-minute cancellations of passport appointments without prior notification, causing significant inconvenience.

Mixed Experiences

While many reviews were negative, a few customers praised specific staff members for their helpfulness and positive attitude.
  • JB
    Jennifer Brann
    3 days ago
    1.0
    If sending care packages to troops overseas, don’t go here!! I had a horrible experience at this location this afternoon while trying to send a care package to a military base/APO and was told the cost would be over $100. I brought up to the workers that the USPS website states a military/APO address regardless of being international will be charged at the domestic rate which in my case would be $19. I was met with an attitude despite asking for review and told belittling statements like “you’re just not understanding what’s being said” several times after telling them that the prices on the website say differently. She was so upset when I questioned her she said “Im leaving because I can’t keep telling you it’s not the same and you just don’t understand.” They wouldn’t even entertain a double check with the zipcode to verify again. I understand it’s busy season, but there’s no reason to treat a customer that way when I was being kind and respectful. I may appear like a young, clueless female, but I’m not stupid. I’ve received and sent packages from down range and they never cost an arm and a leg like that, I’m glad I had the wherewithal to know something was off. I went to the blacklick location and the man behind the counter was so kind and calculated the cost for me, which was in fact the domestic rate of $19, I actually did understand what was going on. If sending packages to troops, don’t go here, they will try to rip you off.
  • JF
    Julius F
    Nov 13, 2025
    3.0
    This Post office is closed temporarily due to repairs and maintenance
  • SF
    Samuel Freidet
    Oct 11, 2025
    1.0
    There’s a sign on the door that says the lobby is closed due to technical issues.
  • CW
    Cami Weldon
    Oct 11, 2025
    1.0
    Post office is supposed to open at 8 and they are late. It’s 8:30 now and I would not be surprised if it was another 30 minutes-an hour of waiting. About 6 people have come and gone in that time because they’ve given up. Absolutely disrespectful of people’s time.
  • HN
    Haley Nikole
    Oct 11, 2025
    1.0
    Sometimes they are not open during their open hours because nobody is there. Absolutely crazy work for a federal office

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.