Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.0
(181 reviews)

Business Details

234 W 18th Ave, Columbus, OH
43210, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 234 W 18th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
234 W 18th Ave, Columbus, OH
43210, United States

Hours

Reviews

2.0
181 reviews
5 stars
37
4 stars
5
3 stars
6
2 stars
9
1 star
124

What are people saying?

AI-generated from recent customer reviews

Staff Behavior

Numerous reviews highlight rude and unprofessional behavior from staff, including hostility and lack of helpfulness.

Inconsistent Hours

Customers frequently report that the post office is closed during posted hours, leading to frustration and wasted trips.

Service Efficiency

While some customers experienced quick and helpful service, many others faced long wait times and inefficiencies.

Customer Safety

There are serious concerns about the safety and health risks posed by staff actions, including the use of chemicals inappropriately.
  • MA
    Max T ang
    4 days ago
    1.0
    This is hands down the most hostile environment I’ve ever encountered. An employee here targeted me after a natural physical reflex (burping) by spraying chemical air freshener directly at me. Let’s be clear: this was not just 'bad service.' It was a premeditated act of racial discrimination and humiliation. > This staff member used a cleaning chemical as a weapon to dehumanize me because of my background. It is a disgusting display of microaggression and blatant bias. Furthermore, spraying chemicals in an enclosed space is a serious health hazard. This location is a disgrace to the OSU campus. If you aren't a local, stay away—you are not safe from their targeted hostility here.
  • AP
    Ariel Pierce
    Feb 24, 2026
    2.0
    I would not recommend this USPS location. As a seller, I shipped out a package and later discovered that it was not scanned correctly; the shipping label did not match the receipt I was given. As a result, the item was never delivered to my buyer and I lost money.
  • EE
    Elena
    Feb 18, 2026
    1.0
    Came in at 950 on a Wednesday to have the place locked. No notice nothing.
  • BD
    Billy DeVito
    Feb 17, 2026
    1.0
    This place never has anyone working on time, have waited until 10 before despite it saying 9. Awful place awful service
  • WL
    Walker Lavi
    Feb 13, 2026
    5.0
    Came in 5 times the past 2 weeks with my package + shipping label ready and finished each visit under 3 minutes. Brandy is excellent at her job and super friendly.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others