Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2323 Citygate Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.7
251 reviews
5 stars
92
4 stars
13
3 stars
5
2 stars
8
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several incidents of aggressive behavior noted.
Package Delays
Numerous reviews highlighted significant delays in package processing and delivery, with packages often stuck for days or weeks.
Mixed Experiences
While some customers praised the helpfulness and friendliness of certain staff members, others had negative experiences that overshadowed their visits.
Passport Processing Issues
Frequent complaints about passport appointment cancellations and unhelpful staff regarding passport services were noted.
Facility Management
Customers expressed frustration with the lack of signage and organization at the facility, contributing to confusion and inefficiency.
- TFT. FieldsOct 31, 20251.0I visited this post office for the 1st time for an evening passport appointment and the male worker was extremely rude. Simple questions came with smart comments from the moment I walked in the door. So unnecessary. He definitely proved the stereotypical postal worker attitude. I see why this location has 2.7 stars.
- DDDavidOct 20, 20251.0Super slow to load. They also have 4 free hours before they have to pay detention. I won't be back!
- BWBrandon WilsonOct 10, 20251.0If I could give zero I would. Consistently packages spend forever at this facility. As I am typing this a package that according to USPS tracking is in transit for four days. I live roughly an hour from this clown show. It must be Planet of the Apes there. Am I not supposed to have any confidence in buying anything online now?
- SNSeth NilsonSep 26, 20251.0The SDO, Anjeanette Spencer, operates this location out of fear. She prioritizes 3rd class business mail over the letters we send to our grandparents.
- RRRaj RSep 24, 20255.0Great staff at this location.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 2323 Citygate Dr?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and most locations also offer passport photo services. You should complete and print your passport application form before your appointment.
Do I need an appointment to get passport services at this USPS?
Yes, most Post Offices require scheduling an appointment online for passport services, although limited walk-in hours are available at select locations.
How much does it cost to take a passport photo at this USPS location?
The fee for a passport photo is currently $15.
Can I rent a PO Box online for this Post Office?
Yes, you can search for available PO Boxes and reserve one online at the USPS website; you will complete your setup in person at the Post Office.
Are the PO Boxes accessible after hours at this USPS location?
Most USPS locations offer 24/7 access to lobby PO Boxes, but hours vary by location so you should check with your local Post Office for exact access times.
If visiting the United States Postal Service at 2323 Citygate Dr, what nearby postal facilities could assist me?
Nearby postal facilities include the US Post Office, USPS Citygate Retail Office, USPS Collection Point, and Columbus Ohio USPS, which might offer additional services or help during busy times.
Which nearby businesses offer shipping services that complement the USPS at Citygate Dr?
Fedex Staffed is nearby and provides shipping and freight services, presenting an alternative or complementary shipping option to USPS.
Are there any nearby schools that visitors to the USPS at Citygate Dr might also be interested in?
Yes, visitors might notice nearby schools such as Crown Preparatory Academy and Faith Academy Of Columbus, which are part of the local community.
What are the contact options if I have questions about services at the United States Postal Service?
You can call the local phone number at +1 614-472-0713 or the main USPS number at +1 800-275-8777 for assistance.