United States Postal Service

2.2
59 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1499 W Broad St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1499 W Broad St, Columbus, OH
43222, United States

Hours

Reviews

2.2
59 reviews
5 stars
12
4 stars
5
3 stars
4
2 stars
1
1 star
37
  • DA
    Deidre Arnett
    Oct 11, 2025
    1.0
    Poor customer service was treated inferior by staff especially the POST MASTER I was basically lied to about a refund I guess because he didn't feel like dealing with me
  • WW
    Whirrrlpoool
    Sep 10, 2025
    1.0
    Whatever happened to "rain, sleet, snow"? They close when they feel like it. The female is rude and stays on her cell phone while dealing with you. The male acts like you just woke him him up by ringing the bell.
  • SF
    Shelley Freshour
    Mar 8, 2022
    1.0
    Losing my house cause the certified letter I needed still hasn't been delivered a week later.. according to informed delivery we have had 34 pieces of mail in 5 days and received 5.. as well as identity tax letters and felon court papers and noone cares..
  • GG
    Grace
    Dec 12, 2017
    1.0
    Very rude woman working at the front!
  • LW
    Lisa Wilson
    Apr 17, 2017
    3.0
    Hours could be more convenient. Opens @ 9:30am

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.