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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 850 Twin Rivers Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
362 reviews
5 stars
71
4 stars
15
3 stars5
2 stars
12
1 star
259
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and dismissive behavior from staff, leading to frustrating experiences.
Package Handling
Numerous reviews highlighted issues with lost or delayed packages, with some customers suspecting theft or mishandling at the facility.
Long Wait Times
Customers frequently mentioned long lines and wait times, often exceeding expectations for service.
Inconsistent Operations
Several reviews noted inconsistent hours and closures without notice, causing further inconvenience for customers.
- JJJen JasonDec 28, 20255.0Great service. Sometimes lines a little longer but they move quick.
- SLSimon LeadstonDec 22, 20251.0I visited this location because my mom had sent a package from Australia that didn't get delivered. As soon as I told the worker that it was sent from Australia she cut me off and said "We can't do anything about it. You'll have to call customs." I explained that it had already made its way to the US and just hadn't been delivered to my address. I asked if she could look out the back in case it was sitting on a shelf with other undelivered mail or f she could look in the system (I had the mailing receipt from my mom), but she refused to look into it at all and said "we can't tell you anything. You just need to call customs." She was rude and dismissive. Probably the worst experience from a USPS office I've ever had, which is saying something. Avoid this place unless you don't mind wasting your time completely.
- VRVictoria RolandDec 20, 20251.0This place feels like a level of purgatory. I have been trying to get a package with my grandma’s Christmas gift in it for 2 weeks now. The first time I came to pick up the woman at the pickup office told me my package was inexplicably out for delivery so she wouldn’t look for it only for customer service to tell me it never left the building. I tried scheduling for redelivery and the package never came. I came back today and the pickup office was just closed during business hours for no reason. The pickup office is only open from 8am-noon, which during the week is when everyone is at work. Incredibly frustrating. Update: today I made time to come back first thing in the morning and was told my package was now at a different post office. I went there and they said they did not have it and again redirected me here. Everybody that works at the pickup office acts like you are bothering them and are making an absurd request. I do not have problems with USPS generally but this experience has been unbelievable
- EWEmily WolfDec 17, 20255.0Lots of functionality available here, and the staff are moving very quickly and patiently with folks who are not prepared. Stephanie especially was very friendly and efficient
- FBFonshell BanksDec 8, 20251.0Having my package sent by my daughter from Michigan getting to the Distribution Center in Columbus Ohio only to be mailed out to North Dakota is beyond words. And this is the exact reason why when I mail anything whether it be parcel or letters I will pay money to use FedEx or UPS. They are more reliable and I've never had a problem with my items getting to where they're supposed to in a decent time frame.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 850 Twin Rivers Dr?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office and is an appointment needed?
Yes, this Post Office accepts first-time passport applications and most passport services require scheduling an appointment using the online scheduler. Some locations offer limited walk-in passport hours.
Does this USPS location provide passport photo services and what is the cost?
Yes, passport photo services are available by appointment and the current fee for a passport photo is $15.
Can I rent a PO Box online for this Post Office location?
Yes, you can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person.
Are the PO Boxes accessible after regular hours at the 850 Twin Rivers Dr location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby but access hours may vary by location. It's best to check with your local Post Office for specific hours.
What are the business hours for the United States Postal Service at 850 Twin Rivers Dr?
This particular USPS location is currently closed all days of the week. Please check their website or contact them for updated hours.
How can I get to the United States Postal Service at 850 Twin Rivers Dr using nearby landmarks?
The USPS is near the Main Post Office and Columbus Eagles FC. You can use these landmarks for easier navigation when visiting the location.
Are there any sports or recreational activities near the USPS at 850 Twin Rivers Dr?
Yes, Columbus Eagles FC offers amateur and professional sports activities nearby, which you might enjoy before or after your visit to USPS.
Are there any dining options near the USPS at 850 Twin Rivers Dr?
Yes, Posh Nosh Luncheonette is a nearby café where you can grab a meal or a snack when visiting the area.
Where can I find more information or schedule an appointment at the United States Postal Service?
You can visit https://tools.usps.com/rcas.htm to schedule appointments and find more information about services offered.