United States Postal Service

2.1
96 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 4255 Macsway Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4255 Macsway Ave, Columbus, OH
43232, United States

Hours

Reviews

2.1
96 reviews
5 stars
20
4 stars
6
3 stars
2
2 stars
6
1 star
62
  • MS
    Mechelle “Meme” S.
    Nov 6, 2025
    1.0
    Super rude and unprofessional why is the Government allowing us tax payer to be treated like animals. Entire staff needs replaced.
  • AB
    Angelic Bennett
    Sep 24, 2025
    5.0
    Courteous staff. I was in and out within 4 minutes.
  • ML
    Mama “Mama Llama” Llama
    Sep 10, 2025
    1.0
    Worst location mail carrier is a theft . They mark your packages as delivery attempted at a false time . Then come to put a notice on your door at a later time . Don’t even bother to ring the bell or knock . I’ve had a problem with this particular carrier before marking my packages as delivered. But wasn’t at my door or mailbox . Someone is definitely stealing packages or misdelivering on purpose
  • WW
    Wanda Wright
    Sep 10, 2025
    1.0
    Very poor service I get other people's mail frequently. Do not get my scheduled mail or packages when I should. Customer service is non existent by phone. I have to drive to a branch to actually get help or file a complaint.
  • AO
    Ashley Ohlin
    Jun 20, 2025
    1.0
    I made an appointment online but you still have to wait in line, which is fine. I went to get my passport with all my documentation and an application already filled out but they wouldn’t accept it because it was printed on both sides, which is totally fine again except they “don’t have applications” at this location so you cannot fill out a new one. This place has multiple printers yet they wouldn’t print one out for me. It wasn’t busy so I’m not sure why they couldn’t print one out or why a place that does passports wouldn’t have applications to fill out. Just make sure you have it pre printed on one sided paper before you go.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.