United States Postal Service

2.3
95 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2469 E Dublin Granville Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2469 E Dublin Granville Rd, Columbus, OH
43229, United States

Hours

Reviews

2.3
95 reviews
5 stars
19
4 stars
11
3 stars
2
2 stars
8
1 star
55
  • DC
    De'Anna Crump
    Dec 22, 2025
    1.0
    quite literally the worse location they have. they never answer the phone, they are exceedingly rude and disrespectful, and the delivery can’t follow simple instructions. been going back and forth with them for days and yet nothing has been resolved. oh it’s also $30 for your mail key. if i could give this location a 0 stars i would. they need all new staff. i’m not one to leave reviews that’s how absolutely horrible this location and its staff is.
  • FI
    feyisayo Ibitogbe
    Dec 18, 2025
    1.0
    I have never see a usps like this in the 16 state in America i had been to, pray your packages does not goes here.
  • MM
    May
    Nov 13, 2025
    1.0
    I recently visited this location and was disappointed by the level of customer service I received. The staff I interacted with were rude and unhelpful, which made my visit stressful and unpleasant. I was assisted my the older male stuff I don’t know his name and the lady next to her who is also a stuff was laughing the whole time at our interaction,. I feel like if you aren’t happy with ur job just quit!
  • IS
    I've learned skepticism
    Oct 23, 2025
    1.0
    That older Caucasian guy is past his time. He’s rude and nasty every time I go there. I’ve done a change of address and handed it to him directly. It’s been over two weeks and I have yet to receive any mail. As short as he is with people, I’m willing to bet that he hasn’t done anything with it, because he enjoys peoples misfortune. I still haven’t received any confirmation of the change. Why he hasn’t retired yet is unclear!!
  • CC
    Cam
    Jul 18, 2025
    1.0
    This branch makes the post office look like an utterly useless joke. What a waste of money. Staff is incredibly rude (we know you get paid well, your wages are public info. Drop the attitude.) They don't answer the phone no matter how many times you try to call them. Everything costs an arm and a leg now. And how does it take two weeks to get a mailbox key? And why is it $30? I'd rather have to pay FedEx $20 a month to get my mail than support the USPS anymore.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.