Brand Certified
United States Postal Service
2.0(158 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
445 E Innis Ave, Columbus, OH
43207, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 445 E Innis Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
158 reviews
5 stars
28
4 stars
7
3 stars
5
2 stars
8
1 star
110
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with mail delivery, including misdelivered packages, lost mail, and late deliveries.
Customer Service
Feedback on customer service was mixed; while some employees were praised for their friendliness and helpfulness, many reviews highlighted rudeness and unprofessional behavior from staff.
Operational Problems
Customers frequently complained about inconsistent hours, long wait times, and the post office closing during business hours without notice.
Theft Concerns
Several reviews mentioned theft of packages and mail, with customers expressing distrust in the handling of their items.
- GHGeoffrey HossfeldFeb 13, 20261.0Terrible. Expected a very important Certified letter to be delivered. It showed up on their informed delivery app. Later that evening I watched on my front door camera the mail carrier scan the letter, ring my doorbell, then leave. Without leaving a peach slip to go pickup at the post office. The tracking info says my mailbox was not accessible, unable to deliver. My mailbox was right next to the freaking doorbell camera they rang. I went to the post office this morning the lady said I don't know where your letter is. How do you know thats what she had at your door, she would have left a note like this" I literally saw the letter on my camera, why don't they leave a notice !!?? This post office is the absolute worst
- TWTatyana WaltonFeb 11, 20261.0HORRIBLE! They keep sending my stuff from the bmv back to the bmv . They hate doing their jobs up there . So unprofessional!
- DRDavid ReyburnJan 12, 20261.0DO NOT PLACE MAIL IN THE DROP BOX OUTSIDE Here's what will happen if you do: -your stuff will be stolen -the clerk will laugh at you and blame you for having your stuff stolen -you will lose lots of money and precious time If you or someone you knows has experienced theft or poor service at this location please have them fill out a complaint to the independent USPS Office of Inspector General, easily done online.
- CJCurtis Hinton Jr.Dec 24, 20251.0Mail carriers from this post office on Innis 43207 are atrocious....my mail gets placed in neighbors mailboxes, delivered days late, damaged and at times lost. This by far is one of the worst ever Post Offices in Columbus Ohio!!!!!!!!!!!!!!🤬
- AFAlexis FeltonNov 17, 20251.0They don’t answer the phone, the send mail back and don’t even verify who’s staying in the home. Literally Nobody is in 9 am but nobody can seem To answer the phone. Please give someone else the job who love their job and actually help w peoples mail. I’m about to start reporting this site cause this is actually sad
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 445 E Innis Ave offer?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications for the U.S. Department of State and most locations also provide passport photo services with an appointment.
Do I need an appointment for passport services here?
Yes, you need to schedule an appointment using the USPS online scheduler for passport services; limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Open Monday to Friday from 9:00 AM to 1:30 PM and 2:30 PM to 5:00 PM, Saturday 9:00 AM to 12:00 PM, closed on Sunday.
How can I get a PO Box at this Post Office?
You can reserve a PO Box online and complete the setup in person at the location by bringing two valid forms of ID.
Are the PO Boxes accessible after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but it's best to check with this Post Office for specific access hours.
Where can I find nearby places of interest around the USPS at 445 E Innis Ave?
Nearby places include Aboriginal Creative Design (web designer), House of Cai (art gallery and concert venue), and Steel Mill Tavern (bar and pub).
Are there any nearby financial services close to this USPS location?
Yes, First Financial Bank and Western Union are nearby for banking and money transfer services.
What medical facilities are close to the United States Postal Service at 445 E Innis Ave?
Nearby medical options include John Maloney South Side Health Center, Columbus Neighborhood Health Center, PrimaryOne Health, and MVP Pharmacy.
How can nearby businesses enhance a visit to the USPS at 445 E Innis Ave?
After mailing or shipping, customers might visit nearby places like Mae's Market for groceries or Steel Mill Tavern for refreshments.
Brand Certified Facts from United States Postal Service
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