Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 445 E Innis Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
152 reviews
5 stars
26
4 stars
7
3 stars
5
2 stars
8
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual staff members for being friendly and helpful, many reported rude service and a lack of assistance, particularly during busy times.
Package Issues
Numerous complaints about lost, stolen, or misdelivered packages were noted, with customers expressing frustration over the handling of their mail.
Operational Hours
Customers frequently mentioned inconsistent operating hours, including unexpected closures and long wait times due to insufficient staffing.
Management Problems
Several reviews highlighted issues with management, particularly regarding employee treatment and overall branch operations, leading to low morale among staff.
Delivery Reliability
Many customers reported unreliable mail delivery, including late arrivals and incorrect deliveries, contributing to a general dissatisfaction with the postal service.
- AFAlexis FeltonNov 17, 20251.0They don’t answer the phone, the send mail back and don’t even verify who’s staying in the home. Literally Nobody is in 9 am but nobody can seem To answer the phone. Please give someone else the job who love their job and actually help w peoples mail. I’m about to start reporting this site cause this is actually sad
- TLTay LoveNov 13, 20251.0I'll be glad when AI take over everyone's job and you won't have one you guys don't deserve a job
- ACAl ClarksonOct 23, 20255.0Great service! Fast and friendly. Candy treated me well, and was very nice. Thank you!
- PPPaulSep 26, 20251.0I'm 53 i have NEVER seen a post office close in the middle of the day for lunch.
- KKKristen KRSU5304Aug 29, 20255.0The workers are awesome and very helpful.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 445 E Innis Ave offer?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications for the U.S. Department of State and most locations also provide passport photo services with an appointment.
Do I need an appointment for passport services here?
Yes, you need to schedule an appointment using the USPS online scheduler for passport services; limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Open Monday to Friday from 9:00 AM to 1:30 PM and 2:30 PM to 5:00 PM, Saturday 9:00 AM to 12:00 PM, closed on Sunday.
How can I get a PO Box at this Post Office?
You can reserve a PO Box online and complete the setup in person at the location by bringing two valid forms of ID.
Are the PO Boxes accessible after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but it's best to check with this Post Office for specific access hours.
Where can I find nearby places of interest around the USPS at 445 E Innis Ave?
Nearby places include Aboriginal Creative Design (web designer), House of Cai (art gallery and concert venue), and Steel Mill Tavern (bar and pub).
Are there any nearby financial services close to this USPS location?
Yes, First Financial Bank and Western Union are nearby for banking and money transfer services.
What medical facilities are close to the United States Postal Service at 445 E Innis Ave?
Nearby medical options include John Maloney South Side Health Center, Columbus Neighborhood Health Center, PrimaryOne Health, and MVP Pharmacy.
How can nearby businesses enhance a visit to the USPS at 445 E Innis Ave?
After mailing or shipping, customers might visit nearby places like Mae's Market for groceries or Steel Mill Tavern for refreshments.