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United States Postal Service

2.3
(151 reviews)

Business Details

2935 E Main St, Columbus, OH
43209, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2935 E Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2935 E Main St, Columbus, OH
43209, United States

Hours

Reviews

2.3
151 reviews
5 stars
39
4 stars
8
3 stars
6
2 stars
10
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews highlighted poor customer service, with staff being described as rude, dismissive, and unhelpful.

Operational Issues

Customers frequently reported issues with the post office closing early, inconsistent hours, and problems with package tracking and delivery.

Mixed Experiences

While some customers praised the helpfulness of certain staff members, others experienced significant frustration and dissatisfaction with service quality.

Lost Packages

Numerous complaints were made about lost or mishandled packages, with customers expressing concern over the reliability of mail delivery.
  • MS
    Molly Savage
    Feb 7, 2026
    5.0
    So kind and helpful. Person who helped me this morning was an angel.
  • JC
    Josiah Clemons
    Dec 20, 2025
    5.0
    Very efficient even when it was approaching closing time! The employees are kind and fun to talk with and the place is very clean - many of the other reviews on here appear to be because they're going at busy times - thanks USPS for your service 🤗
  • KP
    Kenneth Porras
    Dec 13, 2025
    1.0
    Rude as hell, people there willing to help, i dont even know how people keep using this "service"
  • AS
    Avis Smith
    Nov 5, 2025
    5.0
    Just winning and went out
  • LQ
    Lorenzo Quiroga
    Oct 30, 2025
    1.0
    I am appalled by the level of customer service against international people. If I can give 0 stars, I would do it. They didn't help people who wanted to buy prepaid Priority Mail Flat Rate Envelope for paperwork. They made "excuses" for not selling envelopes. I hope the USPS HQ takes note of their bad service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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