Brand Certified
United States Postal Service
2.3(208 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
4364 N High St, Columbus, OH
43214, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4364 N High St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
208 reviews
5 stars
50
4 stars
17
3 stars
7
2 stars
7
1 star
127
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers reported experiencing rude and aggressive behavior from staff members, particularly from certain individuals who were described as confrontational and unhelpful.
Customer Service
While some staff members, like Pam and Regina, received praise for their friendly and helpful service, the overall customer service experience was inconsistent, with numerous complaints about unprofessionalism and lack of assistance.
Delivery Issues
There were frequent reports of lost or misdelivered packages, with customers expressing frustration over unreliable delivery services and poor communication regarding package status.
Long Wait Times
Customers consistently noted long lines and wait times at this location, often exacerbated by understaffing during peak hours.
Mixed Experiences
Some customers had positive experiences and appreciated the service, while others had severe complaints, indicating a significant variability in service quality.
- ORObaa RiFeb 23, 20261.0It’s been almost two weeks and my package is with you guys when are you sending my package out.. I came to the office and nobody helped out …
- AGAbi GrayFeb 17, 20265.0Pam. Thank you so much for your friendly assistance helping us submit our passport applications. You truly are the passport queen!
- FAFidel La Rosa AlfonzoFeb 14, 20265.0Went to have my fingerprints taken and the process was quick and simple. Regina was also very friendly. I've heard others complain about employees having a bad attitude but that wasn't my experience.
- OOohemeliaFeb 13, 20261.0Clerk 89, pictured in many photos here, is one of the most aggressive, rude people I have ever met in customer service. During my 30 MINUTES in line for service, I witnessed her shouting a two year old who was crying, and telling other customers that she "didn't care how long we waited," she'll do this the way she wants to do it. When it was my turn for service, I told her what I needed, and she told me "I'm going to do it a better way." I was applying for consular visas and told her I wanted to do it the way the consulate said it had to be done. She then shouted at me, "I know more than you. I've been working here a long time. Don't you come up here and tell me what to do." When I told her I had no idea why she was so hostile with me, she again shouted, "you came up here all hostile with me." She then proceeded to announce to the entire post office that my debit card was declined for insufficient funds (?!?!?!) and then called for the next customer in line before I was even finished or had moved my documents out of the way. During my time at the counter, she also accepted a facetime video call and was chit chatting with whoever WHILE I was standing there. An unhinged person like this has zero business working with the public. I submitted a complaint with USPS that I'm sure will go nowhere, but I'd encourage anyone who need the post office to go anywhere but here.
- MAmttsps9 “Anonymous”Feb 3, 20261.0We showed up for the 8-9 AM walk-in passport service at 8:10 with our one-year-old. We were informed 5 min later that the passport agent was running late and only had time to see two patrons. The manager informed us that if we wanted to guarantee being seen during walk-in hours, we had to arrive an hour early and wait outside in the cold with our toddler. The late employee finally arrived at 8:20 and finished the first guest in 5 to 10 minutes, still insisting she did not have time to see us. The level of incompetence with these employees is astounding.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 4364 N High St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and most locations also offer passport photo services.
Do I need an appointment for passport services at this location?
Yes, you need to schedule an appointment online for most passport services. Limited walk-in hours may be available at select locations.
What are the business hours of this USPS location?
The Post Office is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 3:00 PM, and closed on Sundays.
How much does it cost to take a passport photo at this Post Office?
The fee for a passport photo at USPS is $15.
Is it possible to rent a PO Box online for this location?
Yes, you can search for and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and then complete your setup in person.
Can I access my PO Box in the lobby after regular business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with this Post Office for specific lobby hours.
What nearby services can I visit along with the USPS at 4364 N High St?
Nearby, you can visit Picture America for professional photography services, Wang's Teriyaki for a meal, and WesBanco for financial services, making it convenient to handle multiple errands in one trip.
Is there a nearby location where I can get automotive repairs while visiting the USPS?
Yes, Grand Lake Windshield Repair is nearby and offers automotive repair services, allowing convenient vehicle care during your visit to the USPS.
What dining options are available near the United States Postal Service at 4364 N High St?
You can enjoy meals at 6-1-Pho for Vietnamese cuisine, Lucky Hawaiian BBQ & Hey Chicken for American and Hawaiian dishes, or Bus Appetit food truck for casual dining nearby.
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