United States Postal Service

1.6
211 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 33 E 4th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
33 E 4th Ave, Columbus, OH
43201, United States

Hours

Reviews

1.6
211 reviews
5 stars
17
4 stars
8
3 stars
12
2 stars
11
1 star
163

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted the staff's rudeness and unhelpfulness, with many customers feeling dismissed or treated poorly.

Inconsistent Hours

Customers frequently reported issues with the post office being closed during posted hours, particularly during lunch breaks and on Saturdays.

Package Handling

There were multiple complaints about lost or mishandled packages, with customers expressing frustration over delays and lack of communication regarding their deliveries.

Accessibility Issues

Customers noted difficulties in reaching the post office by phone and inconsistent service availability, leading to a lack of reliable support.

Mixed Experiences

While many reviews were negative, a few customers reported positive interactions with specific staff members, indicating that experiences can vary.
  • MC
    Maddie Capka
    Oct 16, 2025
    1.0
    This is the worst post office I have ever been to. The lady who works there always looks super annoyed and every time I have a question she's rude and can't give me a straight answer. I dropped two packages off with things I sold online. After 4 days they still weren't scanned in so I went to the post office and asked about it. She said that they were in transit and just hadn't been scanned. Funny enough, the same night I went and complained they happen to get scanned in. Turns out they weren't in transit at all and were just sitting at this post office. My selling account was penalized because of how long it took for the packages to get scanned in. I have been to three different USPS locations after my experience here and every single one scanned in my packages within 2 hours of dropping them off. Do not drop off any packages here to be shipped unless you want a delay.
  • MC
    Mikela Cowan
    Oct 15, 2025
    1.0
    It’s taxes day and they’re close for lunch until 4pm?
  • OM
    Olivia Martinez
    Sep 25, 2025
    1.0
    Worst post office. The staff is extremely rude and the lunch hours are terrible. I get a bunch of attitude every time I ask for a receipt for the packages I ship. The reason I get a receipt? They don’t scan in the packages so the customers I’m shipping to don’t know that it’s on the way creating more conflict. Very lazy staff.
  • RM
    Rosalyn Moreland
    Aug 16, 2025
    1.0
    Worker rolled her eyes at me because I asked a simple question. Employees here are always really rude, I'm sure it's hard and they deal with a lot of difficult customers but you can at least not roll your eyes at someone who is being kind and just needs a simple question answered. Literally came at 10:30 (30 minutes after they open on Saturday) and the employee already had a bad attitude.
  • AD
    Anna Defendiefer
    Aug 8, 2025
    2.0
    Doesn’t seem right that you can take lunch up until 1 hour before close? This was my second USPS stop of the day. First was on lunch starting at 115 (doors were locked at 112). Second on lunch til 4. What gives?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.