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United States Postal Service

1.6
(211 reviews)

Business Details

33 E 4th Ave, Columbus, OH
43201, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 33 E 4th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
33 E 4th Ave, Columbus, OH
43201, United States

Hours

Reviews

1.6
211 reviews
5 stars
17
4 stars
8
3 stars
12
2 stars
11
1 star
163

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling dismissed or treated poorly during their visits.

Hours of Operation

Customers frequently reported that the post office closes earlier than advertised and has inconsistent lunch hours, leading to frustration.

Package Handling

There are multiple complaints about lost packages and delays in scanning, causing issues for customers relying on timely deliveries.

Accessibility

Customers noted difficulties in reaching the post office by phone and inconsistent service availability, with many finding the location closed during posted hours.
  • KW
    Kevin Wooldridge
    Feb 4, 2026
    1.0
    I tried to pick up a certified letter that was sent to my home. Their hours are supposed to be 830-5, but I waited until 840 and nobody ever appeared or unlocked the doors. Late for work and still couldn't pick up my mail.
  • VS
    Victoria Sadowski
    Dec 31, 2025
    1.0
    This post office is always closed at least 10-15min before the posted closing time- every day of the week. There is never a sign on the door or change in the hours on sign or online. Regularly see a few people trying to open the door before closing time and it is locked.
  • MC
    Maddie Capka
    Oct 16, 2025
    1.0
    This is the worst post office I have ever been to. The lady who works there always looks super annoyed and every time I have a question she's rude and can't give me a straight answer. I dropped two packages off with things I sold online. After 4 days they still weren't scanned in so I went to the post office and asked about it. She said that they were in transit and just hadn't been scanned. Funny enough, the same night I went and complained they happen to get scanned in. Turns out they weren't in transit at all and were just sitting at this post office. My selling account was penalized because of how long it took for the packages to get scanned in. I have been to three different USPS locations after my experience here and every single one scanned in my packages within 2 hours of dropping them off. Do not drop off any packages here to be shipped unless you want a delay.
  • MC
    Mikela Cowan
    Oct 15, 2025
    1.0
    It’s taxes day and they’re close for lunch until 4pm?
  • OM
    Olivia Martinez
    Sep 25, 2025
    1.0
    Worst post office. The staff is extremely rude and the lunch hours are terrible. I get a bunch of attitude every time I ask for a receipt for the packages I ship. The reason I get a receipt? They don’t scan in the packages so the customers I’m shipping to don’t know that it’s on the way creating more conflict. Very lazy staff.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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