United States Postal Service

2.0
185 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 770 Georgesville Rd! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service
770 Georgesville Rd, Columbus, OH
43228, United States

Hours

Reviews

2.0
185 reviews
5 stars
34
4 stars
8
3 stars
6
2 stars
10
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of assistance.

Delivery Issues

Customers frequently reported problems with package delivery, including misdelivered items, packages marked as delivered but not received, and lost mail.

Long Wait Times

Many customers experienced long wait times at the post office, often due to understaffing and slow service.

Parking Conditions

The parking lot was described as hazardous, with multiple mentions of potholes and poor conditions.

Mixed Staff Performance

While many staff members were criticized, a few employees, like Curt, received praise for their helpfulness and professionalism.
  • MR
    Mike Redding
    Dec 13, 2025
    1.0
    Slowest help on earth make it better please 🥺
  • CP
    Cathy Powers
    Dec 6, 2025
    1.0
    HORRIBLE PEOPLE. Justin and Chris are incompetent and rude. They delivered my package to wrong place. This post office took over for Galloway and they obviously can't figure it out. They know where my package was sent to carriage lane lockbox and refused to retrieve it and return it to Galloway ridge development. I told them the time they said it was delivered my ring camera has no mail carrier at that time. Said they don't care about my camera. RUDE AND INCOMPETENT. They could have easily went to the lockbox and delivered it to me as I contacted them 10 minutes after I got the delivery notification. I have had to make several calls and its still not resolved. How great my personalized scrubs for graduation gift are gone winter graduation party next week. Justin and Chris are horrible people
  • SV
    Sarah Ventis
    Nov 28, 2025
    1.0
    I had to leave, I was afraid that one of the ladies at the front would try to steal my information.I seen her on the news and the lady with the long nails is very, very rude.I will never come here again.Might go to another post office.Hopefully, I don't run into either one of them.Women, I was afraid for my life. This girl should not be working here.
  • DB
    Don Brown
    Nov 7, 2025
    2.0
    The parking lot driveway into the lot is like a warzone. Beware of potholes!
  • JN
    Joseph Novotney
    Oct 11, 2025
    5.0
    Hey yeah i might have to wait, but they have always been very helpful, and nice to no matter how busy they have been. I've gotten there with 1min before closing and was waited on. Thank you..

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.