United States Postal Service

2.0
182 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 770 Georgesville Rd! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service
770 Georgesville Rd, Columbus, OH
43228, United States

Hours

Reviews

2.0
182 reviews
5 stars
34
4 stars
8
3 stars
6
2 stars
10
1 star
124

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.

Delivery Issues

Customers frequently experienced problems with package delivery, including lost packages and incorrect deliveries.

Long Wait Times

Many customers noted long wait times at the post office, often with only one employee available to assist.

Mixed Staff Performance

While some staff members, like Curt, received praise for their helpfulness, others were criticized for their attitude and lack of professionalism.

Communication Problems

Customers reported difficulties in reaching the post office by phone and receiving timely updates on their packages.
  • DB
    Don Brown
    Nov 7, 2025
    2.0
    The parking lot driveway into the lot is like a warzone. Beware of potholes!
  • JN
    Joseph Novotney
    Oct 11, 2025
    5.0
    Hey yeah i might have to wait, but they have always been very helpful, and nice to no matter how busy they have been. I've gotten there with 1min before closing and was waited on. Thank you..
  • MM
    Mike Munson
    Sep 29, 2025
    1.0
    All my USPS packages are being "forwarded" randomly and without my knowledge or request. My packages are ending up all over the country. Everywhere, except my house, less than a mile from this post office. Unreal. Of course, there is no one to contact in person and filling out online complaints is useless.
  • NB
    Nate The Bot
    Sep 22, 2025
    1.0
    Don't come here for passports. At the door there was no passports and we set up a online appointment that made us confirm and said if we missed it there’d be consequences but there was a paper with sharpie on the door that said no passports because they had no passport agent there. Ridiculous wasting many peoples times could’ve called or emailed us that they didn’t do the services but no they said they couldn’t take off the online appointments.
  • RN
    Rob Nowe
    Sep 16, 2025
    1.0
    Carrier from this branch for some reason can’t deliver a package to a perfectly functioning mailbox. Then when you go to the front desk to retrieve your package that they fail to deliver properly, they give you attitude and cut you off when you ask them to see if your package is in the back. If these people hate their job so much, maybe they should get a different job.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.