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United States Postal Service

2.0
(190 reviews)

Business Details

770 Georgesville Rd, Columbus, OH
43228, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 770 Georgesville Rd! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service
770 Georgesville Rd, Columbus, OH
43228, United States

Hours

Reviews

2.0
190 reviews
5 stars
35
4 stars
8
3 stars
6
2 stars
10
1 star
131

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of assistance.

Delivery Issues

Many customers reported problems with package deliveries, including misdelivered items, packages marked as delivered but not received, and slow service.

Long Wait Times

Customers frequently mentioned long lines and slow service at the post office, often waiting over 30 minutes to be attended.

Facility Conditions

The parking lot was described as hazardous, with potholes, and the overall organization of the facility was criticized as disorganized.
  • MG
    max gamming
    1 day ago
    5.0
    Great experience, workers are helpful and light hearted.
  • HB
    Hasan Bpi
    Feb 20, 2026
    1.0
    Horrible experience. Drove 1.5 hrs for credential service. 15 mins before appointment time. Received confirmed appointment email, notice, and reminder. The front desk lady said there is no one to do credentials for the whole week. Its a website problem. Complain to the website!!!
  • VM
    Vira Martyniuk
    Feb 12, 2026
    1.0
    I had 2 large boxes of 40 kg. I am a pregnant woman with a child who was tracking the parcels and was waiting for them on Monday. And I was at home all day, but no one knocked on my door, instead I saw in the tracking that they wrote: We knocked at 12:30, but no one opened and we left a note about it on the door. I immediately went out into the yard, but there was no message on the door. Then around 3 o'clock in the evening this message appeared on the door. I was at home all the time. It turns out that they didn't even try to deliver these packages, but simply came unnoticed and left a message on the door without knocking, just so they wouldn't bring them in. And today I had to go and pick them up myself (let me remind you that I'm pregnant and I still have one child. Because of the big lazy men, I had to pick them up myself. The usps is worse post
  • IK
    Igor Kochergin
    Feb 1, 2026
    1.0
    Attention! A folded letter with the word "vacant" written on it was found sticking out of the mailbox of our townhouse, where we were temporarily not residing. This could be a tip-off. The question is: who had access to the mailbox and was monitoring it?
  • MS
    Michael Singleton
    Jan 24, 2026
    1.0
    Post offices hours Saturday open until 2:45. But they close when they feel like it. Like at 1:55 pm -50 min early. Jan 24 2026 Usually when they pull that during the week they only close 20 minutes before posted closing time. Usually during the week they are professional and courteous.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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