The UPS Store

Reviews

• AF

  Abdullahi Farah

  Feb 4, 2026
  5.0
  The staff was very helpful and efficient. I was in and out quickly, and my package was handled with care.
• FB

  Fred Brothers

  Feb 4, 2026
  1.0
  WORST UPS STORE ON THE PLANET!!! I've shipped hundreds, maybe thousands, of packages at dozens of UPS Stores. Stopped in today this one today because it was on my way to work. Haven't been there before. Had to ship 3 packages. I already had labels for 2, but needed to have the 3rd printed, and asked to email it to store. "Sorry, we don't accept emails. You can use this $5.00 kiosk to log in to your email, though..." Oh, wow, every other UPS Store on the planet accepts an email for $1 buck, but their clever little money-grubbing franchisee found a way to charge customers $5 bucks. Wow. Then I find the label on my phone's eBay app so I can email it to myself, so I can log in to their $5 kiosk to print it, and the worker says "ARE YOU MAKING A LABEL?!? You can't do that. WE SELL LABELS HERE. That would be a conflict of interest..." Uh... huh? A conflict of interest for WHO? Not me, and I'M THE CUSTOMER. Maybe it's a conflict in YOUR interests, because want to sell me the UPS shipping at inflated prices, but I already bought this label on eBay and you have a contract with UPS to accept UPS packages. Nope, she wouldn't let me send the label to myself and then pay them $5 bucks to print it. Said she wouldn't accept my package. I'm pretty sure that violates their contract with UPS. Beyond that, it's the worst customer service experience I've had in a long time. Awful store. Money-grubbing franchisee-owner that does not care about customers. Don't give them your business. Don't give them your money. Don't give them your time. Go to Reed Road or Bethel Road - the owners there are wonderful and they understand customer service. This is the WORST UPS STORE ON THE PLANET...!
• NL

  Nancy Lambert

  Jan 28, 2026
  5.0
  Absolutely fantastic! I was having trouble getting information from the recipient. Your team went out of their way to get the transaction completed! Couldn’t recommend more highly…
• DB

  Dianne Bolzenius

  Jan 24, 2026
  5.0
  I probably go here 3 times a month and appreciate the professionalism of the staff. There is always someone who steps in to help immediately. Fast service, great location, friendly staff. Parking can be a bit tricky.
• PP

  Pink

  Jan 15, 2026
  1.0
  Female worker took my ID to the back and had the audacity to ask for tracking # because “my address didn’t match” obviously the address didn’t match because I shipped it to the UPS store with the UPS address to pick it up and not my house lmao. Stupidity.