Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1511 in Columbus offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Hours
Reviews
2.7
211 reviews
5 stars
81
4 stars
9
3 stars3
2 stars
12
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced rude and unhelpful service from staff, with many citing specific incidents of poor treatment.
Efficiency
While some customers praised the quick service and efficiency, others reported issues with staff refusing to accept packages or provide necessary services, leading to frustration.
Professionalism
Several reviews highlighted a lack of professionalism among staff, including rude behavior and refusal to assist with basic requests, which negatively impacted customer experiences.
Convenience
The location is noted for its convenience, with some customers appreciating the easy access and quick drop-off for packages, although this is overshadowed by service complaints.
Franchise Issues
Customers expressed frustration with the franchise model, indicating that the store's policies and practices do not align with standard UPS services, leading to confusion and dissatisfaction.
- DBDustin BrentlingerNov 11, 20255.0They are always fast, helpful and friendly at this store.
- DFDarlene FordOct 10, 20255.0Great service. Polite.
- KVKerry VaughnOct 8, 20255.0Everyone at this store was so friendly and helpful. This was the most efficient experience I have ever had shipping an item! Thank you!
- DRDemetrius RhinehartSep 21, 20255.0The UPS store is very professional in all that they do to insure that we, the customers, are taken care of.
- ABAndrea BrownSep 9, 20251.0This place is small that people that work here are rude and the notary is only there on certain days please don’t waste your time
Frequently Asked Questions About The UPS Store
What services does The UPS Store #1511 in Columbus offer?
The UPS Store #1511 provides packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store #1511 in Columbus?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 4:00 PM. It is closed on Sundays.
Is The UPS Store #1511 open on holidays?
The store is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19). On Veterans Day (Nov 11) and the day after Thanksgiving (Nov 28), it operates regular hours.
What payment methods are accepted at The UPS Store #1511?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #1511 offer mailbox rental services?
Yes, The UPS Store #1511 offers mailbox services for mail and packages.
How can I contact The UPS Store #1511 for inquiries?
You can reach them by phone at +1 614-481-7877 or email at store1511@theupsstore.com.
Where is The UPS Store #1511 located?
It is located at 1391 W 5th Ave, Columbus, OH 43212, USA.
What nearby businesses or landmarks can help me find The UPS Store #1511?
Nearby places include Exterior Tech Siding and Roofing (a contractor and construction service), Summit Technologies LLC (an information technology company), and Smooth Transitions of Central Ohio (a retirement home and event planning service). These landmarks can help you locate the store in Columbus.
Are there any art galleries near The UPS Store #1511 for a visit before or after my appointment?
Yes, nearby art galleries include Muse Gallery Columbus and Best American Arts, which you might enjoy exploring.
Can I combine a visit to The UPS Store #1511 with other local services or shops nearby?
Absolutely! Nearby, you can find Salubrious Skin LLC for beauty and spa services, Buckeye Fence Services for fencing and auto detailing, and the Church of Hed for community and spiritual visits.