Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2649 in Columbus offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 2 Miles East Of I-270 Near Rosehill.
Details
- DeliveryNot available
Location
Hours
Reviews
3.7
168 reviews
5 stars
103
4 stars
7
3 stars
4
2 stars
7
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.
Efficiency
Many customers appreciate the quick and efficient service, especially for returns and printing tasks.
Pricing Issues
Several reviews mention dissatisfaction with pricing, particularly for printing services and packaging materials, which some customers find excessive.
Management Concerns
There are complaints about management and staff changes leading to a decline in service quality, with some customers expressing disappointment in the new staff's attitudes.
Overall Experience
While some customers have had positive experiences and recommend the location, others have vowed to avoid it due to poor service and high costs.
- HSHannah Snyder-CottonNov 17, 20251.0Since New Ownership - Have been having a REALLY Hard time completing returns. My instructions will say no bag and then their on screen instructions will say I need to get a bag to complete the order. On another occasion, I had a box that I left open, so they could verify the return and forgot to bring tape. The owner would not tape it for me, which they used to do. The only options are purchasing a bag or a $5 tape roll to complete a pre-paid return, or driving back to your house and returning at a later time and trying again. Quite defeating.
- CACarrie AcostaNov 1, 20255.0One of the gentlemen at this store recommended that I contact Amazon when a 3rd party return would cost $30 over the price of the item. Thanks to him, I did contact Amazon and am getting a refund of the shipping. Great example of the customer service that makes this our family's choice.
- AOAngel OasisOct 12, 20252.0Did a couple returns, no communication with the process. Greeted and goodbyes that’s all. I won’t go back to this location even if it’s convenient.
- DDDanielleSep 25, 20255.0⭐️⭐️⭐️⭐️⭐️ I had an amazing experience at this location today! Legion and Hermon went above and beyond to help me print off my resumes—they were patient, professional, and incredibly kind throughout the whole process. Their customer service was top-notch, and they made what could’ve been a stressful task feel easy and even enjoyable. Just genuinely wonderful guys who care about helping people. I highly recommend this location for anyone needing support or great service. Thank you again, Legion and Hermon!
- BKBrenda KuckerSep 13, 20255.0Very helpful service, but amazed that they don't recycle the spectrum box for the return. That seems wasteful as we did not open or use any equipment that we were returning.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2649 in Columbus offer?
The UPS Store #2649 provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and more.
What are the store hours for The UPS Store #2649 on weekdays?
The UPS Store is open Monday through Friday from 8:30 AM to 7:00 PM.
Is The UPS Store #2649 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM, though holiday hours may vary.
What payment options are accepted at The UPS Store #2649?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #2649 located in Columbus, OH?
It is located at 6956 E Broad St, Columbus, OH 43213, 2 miles east of I-270 near Rosehill.
Does The UPS Store #2649 offer mailbox rental services?
Yes, they offer mailbox rental and mailbox services for all your mail and packages.
What nearby real estate agents can I visit when at The UPS Store #2649?
Double Portions is a nearby real estate agent you can visit in the area.
Are there any printing or community services near The UPS Store #2649?
Yes, Live Again offers printing services and community nonprofit resources nearby.
What nearby dining options are available near The UPS Store #2649?
Peking House, a Chinese and Asian restaurant, is nearby if you want to grab a meal before or after your visit.
How can nearby transit or service providers help me access The UPS Store #2649?
Nearby businesses such as GFT Jet Training (education and specialty airport) and Spa Doctors (hardware store and tanning salon) can help orient you or offer related services when visiting the area.