The UPS Store

4.4
154 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2173 in Columbus offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1 Block West Of James Rd, Corner Of Main & Eastmoor Ave.

Details

  • DeliveryNot available

Location

The UPS Store
3000 E Main St, Columbus, OH
43209, United States

Hours

Reviews

4.4
154 reviews
5 stars
124
4 stars
4
3 stars
3
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and accommodating, with many customers praising individual employees for their exceptional service.

Efficiency

Customers frequently mention quick service and minimal wait times, highlighting the staff's ability to handle multiple customers efficiently.

Mixed Experiences

While many reviews are positive, there are notable instances of poor service and unhelpfulness, particularly regarding Amazon returns and specific staff interactions.

Parking Issues

Several customers expressed frustration with the limited parking availability at the location, which can complicate visits.
  • CY
    Crystal Yates
    3 days ago
    5.0
    Snider was very knowledgeable and professional. Im confident my package is in great care! THANK YOU SNIDER!
  • SR
    Scott Russell
    Jan 4, 2026
    5.0
    Always quality service
  • JS
    James Scott
    Nov 26, 2025
    5.0
    Friendly and lend a helping hand.
  • CS
    Connie Stephenson
    Nov 22, 2025
    5.0
    I visit the UPS store in Bexley ALL THE TIME. Chris and his staff are the kindest and most accommodating people. Usually there’s an instance where you can find that you had a less than acceptable experience, especially since I visit frequently. Not so with these folks. I appreciate them so much and have made them my go-to for all shipping needs.
  • LM
    Lissa Marie
    Nov 15, 2025
    2.0
    My Amazon return was easy, that’s where the 2 stars came from. As I was leaving at 2:50 pm I said “thank you” the lady replied thank you back. But the male staff member? He he said “thank you, never come back again.” Not sure why he said that because we didn’t even speak. I was the only customer in the store so I know he was speaking to me. Rude 😢😢

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2173 in Columbus offer?

The UPS Store #2173 offers expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and more.