The UPS Store

4.3
149 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2173 in Columbus offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1 Block West Of James Rd, Corner Of Main & Eastmoor Ave.

Details

  • DeliveryNot available

Location

The UPS Store
3000 E Main St, Columbus, OH
43209, United States

Hours

Reviews

4.3
149 reviews
5 stars
119
4 stars
4
3 stars
3
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for their friendly, helpful, and professional service, with many customers highlighting individual employees for their exceptional support.

Efficiency

Customers appreciate the quick and efficient service, often noting minimal wait times and the staff's ability to handle multiple tasks simultaneously.

Mixed Experiences

While many reviews are positive, there are some negative experiences reported, particularly regarding specific employees and issues with package handling.

Parking Issues

Several customers mentioned difficulties with parking at the location, describing it as cramped and challenging.

Notary Services

The notary service is mentioned positively, with staff being described as helpful and accommodating during these transactions.
  • CS
    Connie Stephenson
    2 days ago
    5.0
    I visit the UPS store in Bexley ALL THE TIME. Chris and his staff are the kindest and most accommodating people. Usually there’s an instance where you can find that you had a less than acceptable experience, especially since I visit frequently. Not so with these folks. I appreciate them so much and have made them my go-to for all shipping needs.
  • LM
    Lissa Marie
    Nov 15, 2025
    2.0
    My Amazon return was easy, that’s where the 2 stars came from. As I was leaving at 2:50 pm I said “thank you” the lady replied thank you back. But the male staff member? He he said “thank you, never come back again.” Not sure why he said that because we didn’t even speak. I was the only customer in the store so I know he was speaking to me. Rude 😢😢
  • JM
    James Moon
    Oct 7, 2025
    5.0
    Talking about great customer service. This store is exceptional great! Recently sent a package down south with the label to return took a while because the hotel that it was coming from didn't realize that the box was already there, fast forward I want to thank the two young people working up front and especially the manager Chris . Chris went out of the way to ensure my package was returned back to Columbus Ohio, he called and confirmed during my hospital stay to ease my mind . I appreciate you all so much it is rare for you to find quality customer service and people that care in this world we live in thank you so much be blessed.
  • LC
    Lillie Crawford
    Sep 9, 2025
    5.0
    There's a younge lady working there and everytime i go there she so nice to be honest she's the reason I go to that store
  • EN
    Emanuel N
    Sep 2, 2025
    5.0
    I experienced text book customer service around 10:30am on 9.2.25 by a young Latino lady (wish I got her name ), with a gracious, pleasant demeanor and a contagious smile. The building was full of people and she carried herself very well. Looked up my account by name and immediately took my att equipment. I was surprised she wasn’t the manager the way she carried herself. She did give me the name of the manager, Chris Spann. Please give her a raise.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2173 in Columbus offer?

The UPS Store #2173 offers expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and more.